Windows 10: My external hard drive doesn't work on my laptop but it does on others.

Discus and support My external hard drive doesn't work on my laptop but it does on others. in Windows 10 Gaming to solve the problem; I personally think it's because the driver wants to install on my laptop but it can't, what should I do?... Discussion in 'Windows 10 Gaming' started by AlexGagulax, Dec 2, 2022.

  1. ALEXGAGULAX
    AlexGagulax Win User

    My external hard drive doesn't work on my laptop but it does on others.


    I personally think it's because the driver wants to install on my laptop but it can't, what should I do?

    :)
     
    AlexGagulax, Dec 2, 2022
    #1
  2. BETOLP
    BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    My external hard drive doesn't work on my laptop but it does on others. [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Dec 2, 2022
    #2
  3. REMON ONT
    Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Dec 2, 2022
    #3
  4. TWYNOG
    twynog Win User

    My external hard drive doesn't work on my laptop but it does on others.

    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Dec 2, 2022
    #4
Thema:

My external hard drive doesn't work on my laptop but it does on others.

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