Windows 10: My external hard drive is unable to be accessed.

When I try to access my external hard drive on my laptop, it just says that the drive is not available and that access is denied. I have a lot of important files on it so I would like to keep them if possible.

:)

 

Unable to access Drives

Hi Suneel,

One of the reasons why you're unable to access your hard disk or an external hard drive is that these drives have been corrupted. For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Are you trying to access external hard drives or just partitioned drives on your PC?
• Were there any changes on your PC before this happened like software or updates installed?

Just to make sure, kindly verify if your hard drive is reflected in your Device Manager. Kindly follow the steps listed below to check it:

• Press the Start button.
• Type Device Manager.
• Under Disk drives, kindly check if there's an error on the hard drive listed.

We'll be waiting for your reply.

 

Unable to access folders in external hard drive

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are unable to access the files and folders from external hard drive, do let us know the following to assist you better:

• Have you logged in as an administrator?
• How have you connected the hard drive to Windows 10 computer?
• Were you able to see any error code along with the error message?
• Is this issue specific only with the files and folders in the external drive?
• Have you tried to access these files on different computer?

Reply to the post with required information and brief description about the issue, we will be happy to help you further.

 

Am unable to access my transcend external hard drive..

Beginning this afternoon I have been unable to access my hard drive
When I plug it into my computer it keeps blinking and blinking light.
Towards the tail end of the compter accessing it.
What can i do?