Windows 10: My external keypad connected thru USB port is not working

I have Windows 10, which got upgraded to Windows 11 Version 23H2. The external keypad which was connected thru USB port has stopped working. I checked that latest modifications are applied. Even PlugPlay service is active.Please help me

:)

 

usb port reset fail

Hi Laura,

We would like to know more information regarding the "usb port reset fail" error that you are getting. To verify whether this issue is being caused by the port or the external device, we would like to gather more information:

• What external device are you trying to connect to your computer?
• Have you tried connecting the external device to another port or different computer?
• Have you tried connecting a different external device to the port?
• What troubleshooting steps have you tried so far?

Regards.

 

Wireless Mouse stops working when external HDD plugged in to USB3 port

I have a minor but annoying problem and can't find a solution....

My wireless mouse stops working when an external USB3 HDD is plugged in to USB3 port. The mouse is about 3 feet away from the receiver.

My mouse is a Logitech M310.

• I don't have the problem if a USB 2 external HDD is connected to either a USB2 or USB3 port.
• I have moved the mouse receiver to different ports on both the front and back of the computer but this doesn't change anything.
• If I move the mouse very close to the receiver (a couple of inches), it works so it seems that the wireless range is reduced when the USB3 HDD is plugged in.
• If I connect a wired mouse, it works fine.
• I have 2 USB3 ports and the problem is the same on both.
• If the USB3 HDD is connected to a USB2 port, the mouse works normally.
• I changed the battery in the mouse but this didn't help.
• the USB3 HDD is a WD Passport that is self powered through the USB port.

Any suggestions?

 

USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
https://www.gigabyte.com/Motherboard/GA-Z170XP-SLI-rev-10#ov