Windows 10: My external monitor screen goes blank than reappears when I move my mouse

My Windows 10 LGgram laptop is connected by HDMI to an Dell S2721 external monitor with only the external monitor display on. The external monitor screen will go blank in various situations using Word document, doing internet searches etc. and the screen will reappear when I move my mouse. How do I prevent the screen from going blankThanks for suggestions.

:)

 

Screen goes blank after changing BIOS settings/

I don't know how long this has been happening, a few weeks at least, but whenever I change a setting in my BIOS (and save & exit), my screen goes blank and my monitor goes into standby. Any suggestions to fix this?

 

External monitor blanking often

Hi,

Please answer these questions to assist you better.

• What is the make and model of your computer and external monitor?
• Have you installed all pending Windows and driver updates?
• Do you get any error message?

I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

Step 1: I would suggest you to check and install any latest Windows Updates available.

• Go to Start and then Settings.
• Click on Update and Recovery.
• Check for updates under
  Windows Updates.
• Restart the system and check if the issue is resolved.

Step 2: Please refer to the following Wiki article created by
Andre Da Costa on How to: Install and Update drivers in Windows 10.

Redirecting

Do let us know if you still get random black screen in the external monitor. Thank you.

 

Windows 10 External Monitor only :: How to set Portrait orientation?

Thanks Elise,

I surmise the need for step recorder is not common enough to justify enabling the option for Intel driver.

Screen Capture Mouse Cursor position on External Monitor is why I create this post.

When it cannot capture Mouse Position, I use Steps Recorder but it records both Displays...

My Screen Capture is used for following:

1. Power Automate Cloud
   
2. Office 365
   
3. communicate to Tech Support
   

Hoping Microsoft would add features to next version of

1. Step Recorder
   
2. Snip App(s)
   
3. Windows Display setting
   

Assuming most users like me need

1. Mouse cursor position captured by Snip App(s)
   
2. External monitor, when used, is often
   
   1. to extend Display
      
   2. used for important task(s)
      
   3. App such as Office is on External Display
      
   4. Laptop monitor for secondary task(s)
      
   5. Step Recorder is to demo use of Single App, therefore External Monitor
      
   6. Portrait oriented for capturing web pages like Power Automate
      

Kind Regards,