Windows 10: My fingerprint and start menu dont work

Discus and support My fingerprint and start menu dont work in Windows 10 Customization to solve the problem; Hello, It is about a week that my start menu does not pop up and I have done all suggestions that I saw... Discussion in 'Windows 10 Customization' started by ara952, Sep 14, 2020.

  1. ara952 Win User

    My fingerprint and start menu dont work


    Hello,


    It is about a week that my start menu does not pop up and I have done all suggestions that I saw herehttps://answers.microsoft.com/en-us...-working/248c0da6-8efb-4f67-acca-3b9409f08368.Also, my when I am logging in using my finger print, the windows sees me and say hello but it does not enter the windows, even it does not show the pin recovery option. I have to enter the passsword to enter.Also, I cann not find "windows hello" and "fingerprint" option in the windows setting.I genereted another user , still the same issue.I also unistall the two recent windows update and nothing happend.I can see my biometric device installed, and even unistall and install again, but not fixed yet.Somehow, the fingerprint option is not in the windows at all.I have done the iso repair as well.I dont know what to do.This is my update history :

    "Feature update to Windows 10, version 1909 2". I will appreciate if anyone can help me.


    Thank you

    Reza

    :)
     
    ara952, Sep 14, 2020
    #1

  2. Start menu not working

    I found the following article, ran the suggested powershell command and my start menu is working again. Here it is as I found it:
    Go to Start menu button and right click on it. This will open the contextual menu, after which you need to select Command Prompt (Admin). Once Command Prompt is open, go ahead with the following steps.

    • Type and enter: Powershell
    • Type the following: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
     
    Don Donadio, Sep 14, 2020
    #2
  3. fingerprint swipe quit working.

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to follow the methods below and check if it fixes the issue.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:

    • Press Windows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the fingerprint
    drivers check if it works for you.

    Follow the steps to uninstall the Fingerprint
    drivers:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the Fingerprint device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset and Fingerprint
    drivers.

    Method 3

    If issue still persists, I suggest you to uninstall and reinstall the Fingerprint
    drivers in Compatibility mode and check if it works:

    Follow the steps to uninstall the Fingerprint
    driver:

    • Press Windows Key + X key.
    • Click on Device Manager.
    • Right-click on the Fingerprint device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

    • Right-click on the driver setup file and click on ‘properties’.
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.
    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.
     
    Mann_Manohar, Sep 14, 2020
    #3
  4. My fingerprint and start menu dont work

    Start menu is not working on Windows 10

    Hi,

    Iunderstand the frustration if things are not working fine as expected.

    Please help us with below details,


            • When you say "If I sign in under my user name I am in some earlier version", which version you are referring to?

            • Did you made any recent changes to your computer prior to the issue?

            • When you say “I cannot access the start menu and am limited to IP as a browser” Is it refers to Microsoft Edge?

    As an initial steps, I suggest you to check for the Windows version. To do so, follow the below steps:

    1) Login to your computer through user name on which it show earlier version of Windows.

    2) Press Windows key + r.

    3) Type winver, hit enter.

    For the issue related to start menu, I suggest you to refer to the below Microsoft help article and check,

    https://support.microsoft.com/en-us...ubleshoot-problems-opening-start-menu-cortana

    Reply with results and necessary information to help you further.

    Thank you.
     
    Krishna Priya V, Sep 14, 2020
    #4
Thema:

My fingerprint and start menu dont work

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