Windows 10: My fingerprint logon no longer works to sign onto windows

Fingerprint no longer works to sign onto windows and I’m being asked for a pin which I cannot recall. I tried to recover the pin but my computer needs an internet connection and I can’t get one as I’m staying in a hotel and the connection requires logon. What can I do?

:)

 

Fingerprint logon won't work

Dell Inspiron 5406 2-in-1. Clean install of Windows 10 after installing a new SSD.

Fingerprint not recognized for logon. "Your fingerprint couldn't be recognized. Try using a different finger."

Laptop has a fingerprint reader. I've only had it work once to login since I replaced the SSD. I've re-registered my fingerprint multiple times. No good. The fingerprint reader wasn't working with the old SSD either. It was working ok for a while when the computer was new. I suspect a Windows OS update caused that problem.

The sensor works ok, just can't sign in using it. The OS was upgraded to Windows 11 on the old SSD.

I've tried suggestions from other forums here and at Dell. None of them have worked. The fingerprint logon might work a time or two and then stop working.

Anyone know what causes this and how to fix?

 

Logon intermittently bypasses Windows Hello Fingerprint

Hello Mosken,

When I didn't hear back from you I went ahead and re-set my Windows Hello Fingerprint. Three logons (with shutdowns in between) worked perfectly yesterday. But the first logon for today it was back to its old intermittent self to bypass Windows Hello and go straight to the desktop, with no security.

So, just like all the other 'fixes' I've tried over the past 2+ weeks, your four steps can be added to the list of all the things that don't work for this Windows Hello intermittent bypass and proceed straight to Windows Desktop issue.

Any other suggestions?

Thanks,

Jan

 

Fingerprint Sign In Not Working

I have Windows 10 and had set up Fingerprint sign in. Has been working beautifully but now it is no longer working. And the option of Fingerprint Sign in is not showing up in settings.

Where did it go and how to I re-enable?