Windows 10: my fingerprint sensor is not working properly, what's the problem?

After this process, sensor is not working to identify my fingerprint, my fingerprint is on top of the power button, the button is working but the sensor is not working properly. I tried many ways to solve this problem but at end it's all failed, if someone know to solve this issue kindly share your replay.

:)

 

Fingerprint sensor stopped working

I recently purchased an Acer Spin 3 SP313-51N, and the fingerprint sensor has stopped working. While I was trying to login using the sensor, there was a message that said "there was a problem on our end," so I tried to troubleshoot the problem by restarting. Only now the fingerprint sensor has entirely disappeared from the operating system and is no longer listed in device manager. I have tried installing the driver from Acer's website but the fingerprint sensor still doesn't appear anywhere, and Windows Hello is disabled, with the message "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint"

 

Fingerprint sensor not working....again

Thank you for your reply. I went back into the NGC folder and again it said I didn't have permission. I changed it to Administrators, Check Names and tried again unsuccessfully to delete it . Here are the contents in the attached Doc1 file: Is this the reason I am not able to fix the Fingerprint sensor in your opinion? Even after deleting the contents of NGC folder, what do you think I'll have to do next to get the Fingerprint sensor to work again? I'll try your option of downloading Emco Unlockit after I do a backup of my entire computer this morning using Acronis True Image Home Edition. Thank you very much for your excellent suggestions! I'll keep you posted with my progress!

 

Fingerprint Sensor not working

Recently I have been unable to use my fingerprint sensor on my Asus Vivobook Pro14X. Under device manager > ELAN WBF Fingerprint Sensor properties, it is stated that "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)



Insufficient system resources exist to complete the API. "

May I know how to resolve this?