Windows 10: My Firewall is Blocking Printer/Scanner

My firewall is blocking my printer/scanner from scanning images onto my laptop. Strangely, even when I turn off the firewall, I still cannot scan. Help please!

:)

 

Windows 10 recognizes my printer+scanner only as a printer.

Hello,

Another method you may try is to uninstall and reinstall the printer. The following are the steps:



Remove your printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & scanners, find the printer, select it, and then select Remove device.

Install or add a local printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & Scanners, see if your printer is installed.
• If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.

On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



Regards.

 

Windows Firewall blocks App Store from downloading new apps

Hi,

Let's try to check if the app store you're referring to if it's really blocked by Windows Firewall. See these steps:

• Open Windows Firewall from the taskbar >
  Firewall & network protection > Allow an app through firewall.
• A new window will show up containing the list of the apps that ca be allowed through Firewall.
• Look for the app you want to be accessed, and make sure that the Domain, Private and Public are ticked. That would allow the app store to be accessed.

Let us know what happens after doing the suggestion.

 

Printer Scanner

Hi TT,

As shown on the screen shots shown before, the printer is listed in devices, but doesnt appear with the Windows 10 printers and scanners section.

However, the printer does appear to be working at the moment, so I will let it be at that, just strange it should show on one listing but not the other.

Thanks for your input.