Windows 10: My forward slash, period and apostrophe keys are all typing the incorrect keys. How do i fix?

JuliusDeemi · May 31, 2021

Happened after i cleaned my keyboardPeriod is registered as page downApostrophe is right square bracketForward slash is left square bbracket

:)

Arul_D · May 31, 2021

Cannot get Forward OR Backward Slash to work in Windows 10

Hello,

Welcome to Microsoft Community and we are happy to help you.

You are not able use forward slash key and backward slash key on your keyboard

Could you answer few questions:

Have you made any recent changes on your computer prior to the issue?

What is the make and model of the keyboard?

Do you have problem with any other keys?

I would like you to use On screen keyboard and check.

Follow these steps:

Press Windows key+W and type On Screen Key Board.

Select Turn on screen Key Board on or off.

Click on Start On Screen Key Board.

A new key board window will open up. Try to use that and check if it works.

Post back us with results. We’ll be glad to assist you.

Masterofcards · May 31, 2021

Computer Keeps Typing Apostrophe's

Ah, so it must be the keyboard in your laptop that is typing the apostrophes. This also makes it quite impossible to use the on-screen-keyboard.

First check if there is a function key (fn) or a hot key to disable the laptop keyboard.

There are probably only three things I can suggest:

Try to gently take off the apostrophe key in your laptop by referring to this guide. Then consider buying some compressed air or use a vacuum cleaner/mini vacuum on the key once the key cap has been taken off.

This is more advanced and wouldn't recommend this unless you are absolutely sure you know what you are doing) but you could try unscrewing the laptop from the bottom and disconnecting the keyboard connector itself. You will need a disassembly guide for your specific laptop. You could also take it into a shop and get them to either disable the keyboard or possibly see if it can be replaced.

Enter the BIOS by firstly completely shutting down your computer (and with your usb keyboard plugged in) turn it on and repeatedly press f10 (could also be f1, f2, f8, f12) until you see a blue/black screen that has a BIOS title at the top. Then see if you can navigate around by using the esc, arrow keys and enter keys to an option for a laptop internal keyboard. See if you can disable it by changing the option from enabled to disabled, or if you can see no option then you can't disable the laptop keyboard from the BIOS, save and exit by pressing f10 again or whatever the instructions say at the bottom.

So unfortunately it sounds like it needs to be repaired/disabled by a shop, unless you are completly sure you know how to remove your laptop keyboard.

What needs to happen now is probably a way to disable the laptop keyboard. This is not as easy as unplugging a usb keyboard as a laptop keyboard is connected inside the laptop. This usually means unscrewing multiple components to get to the keyboard laptop.
Click to expand...

My laptop keyboard is completely non-functional. It completely unresponsive since that family memeber cleaned it with wrong spray, and it wasn't typing apostrophe's from the start. It was only a month after we replaced the keyboard that the apostrophe thing happened. I don't know if it can be fixed, And I don't think it's even the problem, but what kind of shop do you want me to go to to get it replaced, if that's what I need to do?

karsix · May 31, 2021

My forward slash key doesn't work, however the question mark button does

Notes

Question mark does work

Forward slash does work when I'm in the windows startup entering my password

Forward slash does not do anything, nor does it print another symbol or letter

My language is English (United States)

My keyboard is US- QWERTY and I have also tried US- International, both of which did not produce any results

I have not set up speech recognition

All my drivers for my keyboard are updated

I tried to remap the front slash to another key and it didn't work, nothing would print when I pressed the key

I know the problem is not hardware related, but I am at a loss of what to do here. Any help is appreciated.

Thanks!

Windows 10: My forward slash, period and apostrophe keys are all typing the incorrect keys. How do i fix?

My forward slash, period and apostrophe keys are all typing the incorrect keys. How do i fix?

My forward slash, period and apostrophe keys are all typing the incorrect keys. How do i fix?

My forward slash, period and apostrophe keys are all typing the incorrect keys. How do i fix?

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