Windows 10: My friend's PC randomly restarts black screen with some artifacting

Hello, my friend just bought an ASUS ROG prebuilt system with an RTX 3070 and it randomly restarts while gaming sometimes it even happens when not gaming but not often. he does not describe a BSOD, more of a black screen, sometimes he can see parts of the screen with heavy artifacting until it completely shuts off. I have his MEMORY.DMP file, from my analysis it looks like the ACPI.sys driver is causing the issue. It also says "Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvaki.inf_amd64_0bffbaf4cabc14aa\nvlddmkm.sys, Win32 error 0n2 ". Although, when I look online i

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Artifacts on screen. Screen goes black

Some pictures of the artefacts at varying resolutions
















The offender:

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.

 

PC hits black screen on boot, visual artifacts and freezing

Hi, so for the past week or so my PC has been having problems with random freezing and visual glitches/artifacts appearing on screen when I'm using it. Often it will happen when I'm watching a video, sometimes just a quick freeze/flicker but a few times the screen completely froze with lines everywhere, forcing me to do a hard shutdown.

Well, yesterday is when it went from bad to worse. I was watching a video and the screen and sound suddenly froze, and the screen went a strange brown colour with lines everywhere and I had to hard shutdown. When I booted back up, I encountered a black screen before I could even log on, and had to force shutdown again. Booted up again, same thing. After a third shutdown it began automatic repairs, and after trying to restart normally I once again encountered the black screen. So then I tried going into safe mode with networking and it let me log on as normal, except there were strange green lines everywhere, and on various apps after logging onto the desktop. These are always here now everytime I log on.

This is what it looks like when I restart in safe mode with networking:




A few things I've tried/ruled out:

• I've ran malware scans and nothing came up, so it doesn't look to be a virus
• I've tried using a spare monitor and the same problems came up, so it doesn't appear to be an issue with my monitor
• I've uninstalled my graphics drivers by going onto the device manager and hitting uninstall on my display adapter - after restarting, I'm able to boot up normally and log on at a lower resolution, but after a few minutes of being on the desktop the screen just goes black like before (perhaps because it's reinstalled the drivers?)

I'm running Windows 10 64-bit, version 1903 (OS Build 18362.476). Any help would be appreciated.