Windows 10: My games freeze frequently when using wireless xbox one controller on pc

My games freeze frequently when using wireless xbox one controller on pc. when i'm playing any or almost anything with the xbox one S wireless controller the game freezes and it takes like 5 minutes to work again

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Xbox One Wireless controller - Triggers don't work in games

Hi,

Incorrect configuration setting is one of the possible reasons why you're having issue with your controller when playing game. For us to properly assist you, we need collect more information. Kindly answer the questions below:

• Are you having the issue with all of your games?
• Have you tried updating your controller?
• Have you tried uninstalling and reinstalling the affected game?
• Have you tried using a different controller and check if the issue persists?

In the meantime, we recommend that you perform all the troubleshooting steps provided on the links below:

Click here

Troubleshoot the Xbox Wireless Adapter for Windows

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator