Windows 10: My gaming laptop keeps turning off while playing games that it shouldt crash on

Whenever I play games on my gaming laptop it randomly shuts off I have it on a hard surface and it doesn't get too hot I have a:AMD ryzen 9 5980x AMD RYZEN RX 6800M GDDR6 12gbAnd 16gigs of ram I searched the crashlog and I found these error codes and stuff it won't let me post the photos so here we go:The AMDRyzenMasterDriverV22 service failed due to the following error: the system cannot find the file specified And The Gameinput service has been terminated unexpectedly it has done this 6 times the following corrective action will be taken in 1000 milseconnds I'm not a big tech guy so help w

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i have a gaming laptop that crashes during games

Hi,

A corrupted profile is one of the possible reasons why your computer crashes when playing a game. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

• When did the issue start?
• Are you having this issue with all of your games?
• What are the troubleshooting steps you have done so far?
• Have you made any changes to your computer prior to this concern?
• Were you able to play a game before without any problem while the charger is plugged in?

 

screen flikkering and low fps when playing fullscreen games

Thank you for the update. Let us further isolate this concern, by disabling Game bar and Game DVR. To do this, you may follow the steps below:

How to disable Game bar

• 
  Right-click the Start button.
  
• 
  Click Settings.
  
• 
  Click Gaming.
  
• 
  Click Game bar.
  
• 
  Click the switch below Record game clips. Screenshots, and broadcast using Game bar so that it turns
  Off.
  

How to disable Game DVR

• 
  Right-click the Start button.
  
• 
  Click Settings.
  
• 
  Click Gaming.
  
• 
  Click Game DVR.
  
• 
  Click the switch below Record in the background while I'm playing a game so that it turns Off.
  

If the issue persists, I suggest that you create a local user and check if the same issue will occur.

Keep us updated.

 

Window 10 - game keep crashing

Hi Scott,

Sorry to hear about the inconvenience caused.

We need more information about this problem, please help us with the below information:

• Where did you download this game(Windows store or CD)?
• What is the problem that you face, when playing the game?
• When you say crashing, do you get any error message?

We would suggest you to install the games using the compatibility mode(Note: This is only applicable for games that are downloaded or installed from disc).

To know more about installing program using compatibility, refer to the below link:

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Note: This article is designed for Windows 8/8.1, use it as a reference.

Please keep us updated.