Windows 10: my gateway laptop is continuously restarting unless i hold on f1/sleep button

My laptop is continuously restarting to the gateway logo screen so that it functions properly I have to keep holding f1/sleep button. please help me

:)

 

My Asus laptop continually loses internet connection and won't reconnect unless it's restarted.

Yes I did my best to follow the steps in the link provided. The wlan report I posted here, as I have no idea what it means.

I followed these steps below while I was connected and got this:





I also tried doing this step right after my connection went out (before doing the restart) and at that time there was no default gateway listed.

 

sleep button

Hi,

The previous update you installed could be the cause as to why you encounter this issue. We would like to ask for additional information. Please provide the following:

• Which build of Windows 10 are you using? To know about it, hit
  Start, type Winver and then press
  Enter. You could also press Windows Key + R, type
  Winver into the
  Run dialog and press Enter.
• Were there any changes made on your computer prior to the issue?
• Can you tell us what troubleshooting steps have you done so far?

Furthermore, we suggest that you check the Power & sleep settings
if sleep option is enabled. Here are the steps:

• Go to Search then key in Power & Sleep.
• On far right, select Additional power settings.
• Select Choose what the power buttons do.
• Check the Change settings that are currently unavailable, then tick
  Sleep and Save Changes.
• If you already ticked it, then un-tick it and Save Changes.
• Go back and tick it again, then Save Changes.
  

Looking forward to the requested information and the results of the recommended troubleshooting steps.

 

No off button when in sleep mode

Hi Larry,

This may be caused by missing or corrupted system files on your laptop. We'd like to know a few things to know what suggestion will work best for you. Please answer the following questions:

• Do you see the other options on the screen when you wake your laptop from sleep?
• Do you see the power button on the sign-in page when you boot up the device?

We suggest you run the System File Checker tool to repair missing or corrupted system files that may have caused the power button to disappear. You can click this

link to know how the tool works and how you can use it on your laptop. Restart your device afterwards and see if the problem will still be present.

If you still encounter the issue, see this
page for the next steps. Follow DavidBaker85's suggestions.

We hope the recommendations above bring back the power button on your laptop's sign-in page.

Regards.