Windows 10: My Gateway monitor will not turn on after waking from sleep

Recently, my Gateway monitor will only repeatedly flash the Gateway logo when Windows wakes up from sleep. The Windows desktop will not display, and I have to manually power off the computer and restart.This is new behavior. Maybe after a Windows update. This is Windows 10, and the sleep mode is the default Hybrid sleep.My display driver seems to be up-to-date. Any others having similar issues?Thanks

:)

 

Monitor Not Waking Up After Sleep

I am experiencing a critical issue - when my computer goes into sleep mode, or if I manually place it in sleep mode, the monitor will not wake. The PC is running; I can hear the fan and the light on the front of the monitor is on, but the monitor itself will not wake. The only way I can get the computer back on is to do a hard reset by holding in the power button, turning it off, then back on. I've tried all the obvious fixes; windows updates, graphic card driver updates, unplugging, turning off sleep mode, turning off Link State Power Management ,making sure the keyboard or the mouse are able to wake the computer in settings, etc. Nothing so far has worked. Any suggestions on how to fix or what the problem may be?
An additional problem is that I cannot even save some new settings in my motherboard. Somehow the settings return to the default settings and the problem remains. The PC purchased brand new almost 4 months ago.

CPU Intel Core i5 8600k 3.60GHz
Graphic Card (integrated): Intel ® UHD Graphics 630
Motherboard: Gigabyte Z370 HD3
OS: WINDOWS 64 BIT

Could you please provide any suggestion?

I look forward to hearing from you.

Kind regards,

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.

 

Using laptop as desktop - can't wake it from sleep with wireless mouse or keyboard.

• 4. Test waking from Sleep with the monitor connected to the laptop.
• 5. Disconnect the monitor from the laptop, reboot, then test waking from Sleep without an external monitor.

No luck with monitor connected. Disconnected the monitor, rebooted, then tested wake-from-sleep with no external monitor - no luck.