Windows 10: My gateway pc GWNR71517 shuts down immediately during setup and never boot again and when I...

I was setting up my gateway pc and during the process the power was cut and after some seconds the pc shuts down. when I connect the plug, I realized my pc is not charging and it cannot boot.* Moved from Community Center* OS not specified

:)

 

PC shuts-down immediately when disconnected from power

It is extremely unlikely that this has anything to do with the update. You can easily find out like so:

• Boot into the BIOS setup mode. This mode is completely independent of Windows and is not affected by updates.
• Pull the plug. You will find that the machine shuts down immediately.

You probably need to replace the battery.

 

PC boots proceeds to the Windows logo and then the PC shuts down immediately.

Hello,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused with Windows updates.

1. "When I start the PC the boot proceeds to the Windows logo and then the PC shuts down immediately.", any error message or error code?

2. What is the KB number of the installed cumulative update?

You may follow the below steps to find the KB number of the update.

1. Press "Windows" + "R", Type "appwiz.cpl" and press Enter.

2. Click on the “View installed updates” from the navigation pane.

You may follow the below methods and check.

Method 1: Unplug all external devices like flash drive, printer, scanner etc., (except mouse and keyboard) connected to the PC and restart the system to check if you face the same issue.

Method 2: If the issue still persist, I suggest you to run Startup repair from Advance boot option.

It may ask you to insert the Installation DVD/USB while doing startup repair.

If you don’t have an installation media, you have to create an installation media for that.

You may download an ISO from the below link:

https://www.microsoft.com/en-us/software-download/windows10

Once your media is ready follow the steps.

• 
  After you boot your computer using Windows 10 CD/ DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
  
• 
  Select the correct time and Keyboard type.
  
• 
  Click on Repair your computer in the lower left corner.
  
• 
  Select Troubleshoot from Choose an option screen.
  
• 
  Click on Advanced options in Troubleshoot screen.
  
• 
  Click on Automatic Repair from Advanced Options screen.
  
• 
  Next, choose the operating system by clicking on its button.
  
• 
  Windows 10 will look for problems on hard drive(s) and verify that all required files are intact.
  

Hope the information helps. Do reply if you need further assistance.

Thank you.

 

PC boots proceeds to the Windows logo and then the PC shuts down immediately.

Hi

I have a weird problem. When I start the PC the boot proceeds to the Windows logo and then the PC shuts down immediately.

When I start the PC the second time the boot proceeds to Windows 10 as normal.

I have not had this problem before. This
weird problem started after the latest Windows 10 updates.