Windows 10: My Google account is all messed up. I jeed to start fresh with a password that the app...

My Google account is all messed up. It doesn't like any of my passwords. I need to start fresh with a password that the App will accept . Can you reset my account?

:)

 

App asks for Google password. Is this safe?

Anyway if via a browser consider:

 

Google Apps Password Problem? Unauthorized Entry Into PCs & Phones

Hi boweasel.

I'm unfamiliar with such an app. In any event I'm sure the answer is a complete review of her account profile and likely the removal of this app. Sure it is not the authenticator app that gives you six digit codes.

Sign into your sister email on a computer. In the upper right is either her picture or a character representing her name right beside the nine dots. Click once on this and then click google account. On the left of the page that opens click security.

Then go through and change password, enable two step verification using her cell as the number. When offered to generate 10 new backup codes do so to cancel out old codes that may have been generated.

Blow away all app passwords.

Then open recovery phone and make sure the correct numbers are there.

Same with recovery email, make sure only the email accounts she wants are list. (Be sure he doesn't have access to this recovery account)





Scroll down and go through each section like your devices, aps with access, etc.

Pay attention to other accounts like her Playstore account or other accounts where they may ask security questions or birthdates.

I would enable two step everywhere with her cell as the verify text number.

As to the windows device it might be time for a clean install. I would carefully scan list of installed apps. Start > Settings >apps.

Once this is all completed you may need to generate an app password to use in email on phone. Generate it on this same page.

 

Unable to add Gmail account in Mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are trying to add Yahoo/Gmail email account in Mail app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Mail app installed?
  
• Do you have any non-Microsoft Antivirus/security program installed?
  
• Are you aware of any changes on the PC prior to this issue?
  

Meanwhile, we would suggest you to perform these steps and check if that helps.



Steps to add Yahoo email in Mail app.

1. In yahoo mails account security, click on manage app passwords.
   
2. After selecting other app and entering the new app name in the text box
   
3. Now, in Windows 10 mail app, add this type of account.
   
4. In Windows 10 mail app, enter your details and the password generated by step 2

Steps to add Gmail email in Mail app

Step 1: Connect your Google account to PC

1. Go to the Security section of your Google account
   
2. Under Connected
   apps and sites, go to Apps
   connected to your account
   
3. Make sure that Windows is on the list

Step 2: Enable IMAP on your Google account

1. Sign in to Gmail
   
2. Click the gear in the top right
   
3. Select Settings
   
4. Click Forwarding
   and POP/IMAP
   
5. Select Enable IMAP
   
6. Click Save Changes

Step 3: Add Gmail account.

1. Open Mail app.
   
2. Click on the gear icon to open settings.
   
3. Click on Manage account.
   
4. Click on Add account.
   
5. Now select Google and check if you are able to add the account.

Regards,



Aditya Roy

Microsoft Community – Moderator