Windows 10: my graphics driver is not detected by windows

I'm using windows 10 and my graphics driver is AMD Radeon HD8670M + 8650G 2GB dual graphics.

everything was working fine until when I tried to update the graphics driver. The driver were installed successfully but its not recognized by the windows and in device manager its showing error 43.

I tried everything from various help forum but nothing helped.

I reinstalled the windows 10, installed the driver from windows update, clean installed various versions of my graphics driver from official AMD website... I tried everything and left with zero options.

whatever I do, the Microsoft basic display driver is not going and the windows is not recognizing my driver.

I really need a help in this and please find me a solution

:)

 

Unable to detect Intel Graphics 630 drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that Intel HD Graphics 630 drivers are not getting detected on your computer.



As you have mentioned that you get an error no compatible device found when trying to update driver, I would suggest you to check if there is any hidden device for Intel HD Graphics 630 in the Device Manager. Refer the steps mentioned below:

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type devmgmt.msc and hit
   Enter.
   
3. Click on View and click on
   Show hidden devices.
   
4. Go to Display adapters and expand it.
   
5. Now, check if Intel HD Graphics driver is listed as
   greyed out device.
   
6. If you see the Intel HD Graphics driver, right click on the driver and select Update Driver.
   
7. Restart the PC.
   

I would also suggest you to check in BIOS if the option for Integrated Graphics is disabled. If the option is disabled, I would suggest you to enable and check.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems
resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.




Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Graphics Driver Crash on Fullscreen after Windows 10 Update

Hi Noah,

I appreciate your effort to resolve the issue with driver. I will certainly help you.

The issue might occur due to incompatibility of drivers.

I suggest you to run the Programs compatibility troubleshooter. It
runs the program using settings from a previous version of Windows. Try this setting if you know the program is designed for (or worked in) a specific previous version of Windows.

Kindly follow the steps to run the compatibility troubleshooter:

• 
  Go to Control Panel and select Troubleshooting.
  
• 
  Click on programs.
  
• 
  Select Programs compatibility Troubleshooter
  and follow the on screen instructions.
  

If the issue still persist kindly go to the below link and click on
Auto Detect on GPU. It will automatically detect the latest updated graphic driver.

Drivers | GeForce

You can also try rolling back the graphic driver.

Kindly follow the steps to roll back the driver:

• 
  Press Windows key + X and select Device Manager.
  
• 
  Click on the Display driver to expand, right click on the device/ graphic driver and click on Properties.
  
• 
  Now click on Driver tab and click on Roll Back Driver button.
  

Please get back to us for further assistance. We will be happy to help.

Thank You

 

Constant issues with windows update .. suspected to be graphics driver problem.

Hi,

Welcome to Microsoft Community.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

I appreciate the troubleshooting steps you have performed trying to fix the issue. Go to the Windows update installed and let us know which Windows update KB number is conflict to the issue.

• 
  Type update on the windows search bar and select View installed update.
  
• 
  Check for the KB number.
  

You can also hide/block the Windows update, visit the below link:

https://support.microsoft.com/en-us/kb/3073930

Meanwhile, let’s try simple troubleshooting steps and check. At first, I suggest you to install the graphic card driver and try installing the Windows update. Go to the below link and click on AUTO DETECT YOUR GPU. It
will automatically detect the updated graphics card driver.

Drivers | GeForce

Hope this helps. Let us know the status.