Windows 10: My hard disk is continuously getting connected and disconnected

Whenever i connect my hard disk, it is continuously getting connected and disconnected. Upon checking Device manager , i found that USB mass storage driver is missing. Previously i was able to connect my hard disk and it was working fine. Now all of a sudden it is not getting connected and driver is found to be missing.


OS Name Microsoft Windows 10 Home

Version 10.0.18362 Build 18362

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-65TBVCS

System Manufacturer HP

System Model HP Pavilion Notebook

System Type x64-based PC

System SKU L8V46AV

Processor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, 2400 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date Insyde F.54, 9/22/2015





Note:

I'm able to connect my pen drive and it is getting detected.

:)

 

External Hard disk contents are not visible.

Hi Pranoti,

For us to narrow down your concern with your external hard disk, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Do you hear any clicking sound when connecting your hard disk?

In the meantime, we suggest that you update all your device driver.

We look forward to your response.

 

mobo/case connection

when i get to step 3 in the command prompt there is no disk to select from. do i continue on to step 4?

 

external hard drive is connecting and the disconnecting.

I have a Seagate 5 TB external hard drive. I've had it for years. We have had it hooked up to our xbox. Today we turned on the xbox and it wasn't registering that the external hard drive was connected. So I hooked the external hard drive up to my Alienware laptop. It does not show up in the File explorer. I opened up Device Manager and opened disk drives. When I hook up the external hardware it will populate in the disk drive sub folder for about five seconds. And then it disappears. I have to un plug it and plug it back in to get it to pop back up for another 5 seconds. When I right click on the external hard drive it says it is working fine. Then when it disconnects it gives me error code 45 - device disconnected. But it isn't disconnected. Any ideas?