Windows 10: My HD PRO WEBCAM C920 when plugged in disable the sound function

My HD PRO WEBCAM C920 when plugged in disable the sound function, built-in or from the webcam. My laptop with windows 11 does not found them. Two months ago it worked well, my laptop was repaired - the crashed SSD was changed, and since than it does not work. However, if I open the laptoip without the webcam plugged in, the built-in videocamera and audio are working. I presume the webcamera and updated windows 11 are not compatible. I want to use my Logitech webcamera, it was pretty expensive.

:)

 

C920 Logitech Pro Webcam - Win 11 Audio Bug – A Workaround

Since July, my Windows 11 laptop says “no audio device is installed” when I plug in my C920 Logitech Pro Webcam. After much searching, I found a fix that works for me. The problem is a conflict between a specific Windows patch for Realtek's AudioProcessingObject and Logitech Webcam, which causes the Windows Audio service to terminate unexpectedly.

Here are work-around steps I'm using to re-enable audio.

1. With the Webcam plugged in, disable the Webcam's Audio Component:
   
   - In Device Manager, under "Sound, video and game controllers", find the "HD Pro Webcam C920" entry.
   
   - Right-click on "HD Pro Webcam C920" and select "Disable". Confirm any prompts if required. Here's an image showing the webcam after it has been disabled in Device Manager:
   
   
   
   
   
2. Restart the Windows Audio Service. If audio doesn't restore within 30 seconds after disabling the webcam's audio component, try manually restarting the Windows Audio Service. Here's a quick way:
   
   - Press Win + R to open the Run dialog
   
   - Type services.msc and press Enter.
   
   - In the list of services, scroll down and find "Windows Audio".
   
   - Right-click on "Windows Audio" and choose "Restart".
   

That's it. If you disable the "HD Pro Webcam C920" audio component in Device Manager, that specific device should remain disabled across reboots until you manually re-enable it. So, in that sense, it won't need to disabled again every time you restart.

Good luck.

<Changed to a discussion>

 

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Since the updates to Windows 10 my logitech HD Pro Webcam c920 is no longer recognised by my computer.I have been through weeks of trying to find a solution and none that have been suggested have worked