Windows 10: My HDD and SSD are detected but not functional. They can't be accessed in the file explorer

Discus and support My HDD and SSD are detected but not functional. They can't be accessed in the file explorer in Windows 10 Drivers and Hardware to solve the problem; My recently had problems which, I think, stemmed from my internal hard drive being corrupted. So I reset my PC by doing a custom windows installation.... Discussion in 'Windows 10 Drivers and Hardware' started by LanceSantuyo, Mar 5, 2021.

  1. LANCESANTUYO
    LanceSantuyo Win User

    My HDD and SSD are detected but not functional. They can't be accessed in the file explorer


    My recently had problems which, I think, stemmed from my internal hard drive being corrupted. So I reset my PC by doing a custom windows installation. It now works, but now my HDD cannot be detected. Additionally, I bought a new SSD but that also cannot be detected.

    The drive I can access properly is my old SSD. There is a new drive available which I think is my new SSD? but for some reason, it only shows 871 MB of space instead of 500 GB. My HDD is nowhere to be seen.

    Whenever I open disk management, it asks me to initialize a drive, but it always fails due to an I/O error.

    I attached a few pictures which I hope would help clarify the situation.


    My HDD and SSD are detected but not functional. They can't be accessed in the file explorer 2b30b981-4fa0-46db-9459-a4baa11326dd?upload=true.png My HDD and SSD are detected but not functional. They can't be accessed in the file explorer 2899337e-5116-4beb-ade3-5227e7a8f3f6?upload=true.png My HDD and SSD are detected but not functional. They can't be accessed in the file explorer a8618fa8-0bec-439d-aa3a-e244d7fddffe?upload=true.png

    :)
     
    LanceSantuyo, Mar 5, 2021
    #1
  2. NEILPZZ
    neilpzz Win User

    Moved Windows 10 to SSD from HDD, no windows.old file in HDD

    One thing to do is make sure the SSD boots without the HDD connected.

    It is possible that as part of the clean install to the SSD a windows.old folder is created as the install process will install updates along with the installation. This folder relates to the SSD and not the HDD windows installation.

    Id you are happy the SSD boots without the HDD then go ahead and reconnected the HDD and in File Explorer start to delete the files and folders on the HDD. There will be partitions on the HDD that you will not see in File Explorer, they are visible in Disk
    Management. Removing those will only free up a small amount of space however.
     
    neilpzz, Mar 5, 2021
    #2
  3. IGOR LEYKO
    Igor Leyko Win User
    OS on new SSD, keep existing data on HDD and use as external drive

    Hi,

    use steps you suggested, there should be no problem.

    Just replace HDD with SSD first then run installation. Do not forget to remove Windows files from HDD after the end of a process.
     
    Igor Leyko, Mar 5, 2021
    #3
  4. JOHANKAAN
    Johankaan Win User

    My HDD and SSD are detected but not functional. They can't be accessed in the file explorer

    unlock hdd

     
    Johankaan, Mar 5, 2021
    #4
Thema:

My HDD and SSD are detected but not functional. They can't be accessed in the file explorer

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