Windows 10: My headphone is connecting to my computer as other devices and not as audio.

It used to connect as audio all the time but one day my Bluetooth wasn't working so I thought I'll remove my headphones and connect them again but since then it is connecting as "other devices " and not as audio device.

:)

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Headphones not working and Realtek HD Audio Manager

Hi Cheriah,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

Before assisting further, I would like to ask you few questions:

• Did you check if the headphones get detected under Device manager?
• Did you try installing the headphones driver on the PC?
• Does the headphones work fine when connected to other computer?

You may be facing the above issue due to some of the system components conflicting with the headphones driver on the computer. You might also face the above issue if there is any hardware components missing from the headphones due to pulling the device
abruptly.

Method 1: I suggest you to check if the headphone works on connecting to other computer. If the device works without any issues on other PC’s, I suggest you to download and install the latest and most compatible audio
drivers for Windows 10 OS from the device manufacturer’s website and check if the issue is resolved.

Method 2: Set your headphone as your default audio device. To do so, follow these steps.

• Right-click on the speaker icon on your taskbar.
• Select "Playback Devices".
• On a empty space, right click and select both Show Disconnected/Disabled Devices
  
• Check if your headphone is shown in the devices list.
• If yes, right click on it select and Set as default device.

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

 

Bluetooth headphones connect but aren't recognized as an audio device

I have an ASUS bt400 connector for my PC (the model is listed everywhere I checked as simply Gxxx from the manufacturer MEI), and originally had absolutely no troubles in connecting my headphones (this exact pair of MPOW headphones) to the computer and using
them. Mind you, I would have to reconnect them every time I wanted to use them (since I also have wired headphones as well, sometimes I use the Bluetooth for convenience sake), and that was a little bit of a hassle on its own, however, I figured it out pretty
quickly every time.

I completely reset my computer recently to wipe it of all the useless things I had on it (since I can get Steam, FLStudio, Photoshop, etc back quite easily) that were packing up my OneDrive. Today I tried connecting my bluetooth headphones to the computer
for the first time since the reset. I've completely uninstalled the driver and had it reinstalled, I've plugged the USB into multiple different ports (even though I hadn't moved it since where it was when it was working), and restarted my computer many times.

When I connect the headphones to the computer, they register as paired, and even connected right away before going back to saying Paired after a moment. The headphones also tell me "Phone 1 Connected" or "Phone 2 Connected" when a device connects (it does
it with my phone and used to do it with my computer with no troubles), however, they do not do that when I pair them with my computer now. They stop blinking red and blue and go to the intermittent blue flashing showing they're connected to a device, but don't
tell me it's connected. They are then listed on the bluetoooth devices as a phone or other device and not as an audio device, and the headphones do not appear in the audio devices (the audio devices manager, or any other place). I've run Troubleshooter (which
can't help in the audio department since it doesn't recognize the headphones as an audio device) multiple times and nothing has come up.

TL;DR: My bluetooth headphones used to connect to my computer, then I reset the computer, and now it won't recognize the headphones as an audio device, therefore I can't use them.

Is there a possible solution to this? Thank you