Windows 10: My headphones are'nt playing any audio when plugged in.

So, I've been using this same pair of headphones for a pretty long time now, and they've been great. It's a pair of Razer Kraken X, nothing special. Today, when i plugged in my headphones after unwrapping the cord It gets tangled up on itself, probably my fault in some way Its just decided to not work. i also have a second pair of headphones that have been in their box for quite a while now A audio-technica ATH-M20x from their content creators pack and they had the exact same problem. I have gotten my pair of Bluetooth earbuds to work on it, but i would like to go back to using my razers.

:)

 

DTS Audio Control and headphone plug

Hi Terry,

This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

• Type DTS in the search field at the task bar.
• Right-click on the DTS Audio Control in the results.
• Click Uninstall.
• Once done, proceed with installing it back.

You can also check out with HP as the manufacturer of this application for any updated drivers that can help to resolve the issue.

You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

Should you need additional assistance, do let us know.

 

Audio playing through speakers while headphones are plugged in

Hello,

We regret for the inconvenience and at the same time we appreciate the effort you have put in to resolve the issue.

As an initial recommendation, I suggest you to check what are the playback devices configured in Windows. Follow the below steps.

1) Open sound from Control Panel.

2) See if the devices are set correct in the playback window. Also, right click anywhere and choose show disabled Devices to find out if any of the devices are not configured properly.

3) Amongst the listed items disable and re-enable your headphone device and repeat the same steps for speakers.

Next, I suggest you to refer to the below Microsoft Help link and check if it helps to resolve the issue at the first place.

Fix sound problems

Though unclear if you have already deployed the mentioned troubleshooters, I suggest you to follow these steps to run the Windows in built troubleshooter. This is a diagnostic which helps to identify any potential issues present
in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Playing Audio option from the list.

e) Click Next to run the Troubleshooter

Note: Also use the Hardware and Device troubleshooter from the view all list,

If it still does not help, access the laptop manufacturer’s website and download the latest sound drivers, install it and check if it works fine and if it switches to speaker
automatically from headphones when it’s plugged in.

Write to us with the updates status and the required information related to audio output in Windows, for us to be able to assist you further.

Thank You.

 

Speakers playing when headphones are plugged in

I have an HP laptop with windows 10. When my headphones are plugged in, the speakers are still playing. When I go to sounds, the only device listed is the speakers. How can I silence the speakers when the headphones are plugged in.