Windows 10: my headphones dont work after i pulled them out of my laptop

recently my audios not been working after i unplugged my headphones to use them for my phone, when i came back to my laptop the audio wasnt working correctly and i can only hear audio in 1 side however the audios fine when i dont use headphones.its not the headphones they work fine in other devicesthe mic in my headphones also dosent work while using my laptop

:)

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Headphone not working when connected to laptop

Hi Maxwell,

Thank you for posting on Microsoft Community.

We understand that your headphone isn’t working when connected to your laptop . We will be glad to help you with this.

To assist you better, do let us know if your speaker works fine when you unplug the headphone.

Sometimes this issue could occur when you don’t set your headphone/speaker to default.

Please follow the steps below to set your headphone as the default device for audio.

1. Right click on the speaker icon on the notification area (right bottom corner of your screen).

2. Click on “playback”

3. Check if the headphone is listed there, if so, right click
on it and choose enable.

4. Highlight the headphone and click on "Set as Default".

Once you are done with the steps, repeat step 1 and select volume mixer. Please make sure that all the volumes are turned up to the highest and check if it works.

If this doesn’t help, we suggest you to
refer to this link for steps on how to update audio drivers.

Do get back to us with the result and we will be glad to help if you need further assistance.

 

Headphones Suddenly Dont Work!

Hi,

Thank you for posting in Microsoft Community.

What is the make and model of your computer and Headphones?

As an initial troubleshooting step I suggest you to unplug the Headphones restart your computer and plug in Headphones and check if that helps. Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers,
sound settings, missing updates, and problems with your sound card. Follow the Methods below.

Method 1: Run the Audio Troubleshooter on the system

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this

troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

If issue persists follow next Method.

Method 2.

Try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Sound, Video and game controllers.

c. Right-click on the Sound card and click on Update driver software.

d. Restart the computer and check.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks