Windows 10: My headphone's microphone works on my phone but not with other devices; it only accesses...

I am having an issue with the microphone on my headphones—it does not seem to be working at all. Interestingly, when I connect the headphones to my phone, everything works perfectly fine, so I know the headphones themselves are functioning properly. The problem appears to be that while the headphones can access the speakers and play audio without any trouble, the microphone simply refuses to work.

:)

 

Headphone microphone not working.

Good Day Frans,

My name is Carlo, I am also using Windows 10 and a community member like you.

let us work together to sort this out.

First, try to check if the headphone mic works with different device for us to check if the issue is with the computer or the headphone mic itself.

If the headphone mic wont work using different device means it is faulty.

If the headphone mic works using a different device proceed with the steps below.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Speech and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Video Game Controller

-Look for Audio driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Connect the earphone and proceed with these steps.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Recording tab

-Right click and Show Disabled Device

-Right click the Headphone Microphone and click Enable.

-Right-click it again and select Set as Default Device.

-Right click Headphone Microphone and click Properties.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click OK

-Click Advance Tab

-Uncheck the box to "Allow application to take exclusive control on this device"

Turn on Microphone Privacy in each app.

Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Then, allow apps access to your microphone.

Once you've allowed microphone access to your apps, you can change the settings for each app.

Restart and check the Headphone Microphone.

If issue persist, let's download the updated driver.

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

 

Headphone microphone not working.

no plugged in cable


Plugged in cable (in front of pc)


Selected headphone


Selected Mic in


Clicked on cog (its same with Mic in and Headphone)


Wrench (also same with headphone and Mic in)


This is all i know btw when i click headphone it says mic is unplugged and when i do Mic in it says speakers are unplugged and mic is on.

 

Microphone not working (sometimes extremely low volume)

Hi Martin,

As you are unable to access microphone from your head phones, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• How have you connected the headphones to your device?
• Have you tried to set the headphones as a default device and check?
• Have you made any changes to the operating system that might have resulted in this?

As a work around, try the below and update us the status of this issue:

• I suggest you to connect the headphones to different device and check if the microphone is working fine. This will help us to detect if the issue is with headphone.
• If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

I recommend you to refer to the below thread, try the suggestions by
Wasim Asad to increase the Microphone volume level and check if it helps.

Cortana can’t hear me – Microphone level keeps getting set to zero.


Hope it helps. Try the above and update us the status of accessing microphone with the required information, we will be happy to help you further.

Thank you.