Windows 10: my headphones only connect as "other device" and refuse to play audio

I have a pair of srhythm nc25 headphones, and have been using them with my pc for awhile. However, when installing google play games beta on my pc, and installing windows hypervisor, my headphones stopped connecting to my pc. I tried removing everything related to it, and then reconnecting my headphones to my pc to see if that would work to no avail. Now, the only connect under "other devices" despite my computer recognizing it as an audio device, and it won't show up under audio playback devices in the sounds menu. Please help me de-ruin my headphone and pc connectivity before i cryor as soon

:)

 

No audio through connected Bluetooth device

I am having problems playing audio from my Windows PC through my Bose Bose AE2 Bluetooth headphones.

1) I have previously connected to these headphones without any issues. The audio was fine

2) at some point, the audio started experiencing distortions and disconnects

3) I can now no longer play any audio through the headphones from the PC

In the Bluetooth and other device settings menu, my headphones are connected. I have also tried un-pairing and re-pairing the device several times. The device manager recognizes the headphones in the bluetooth dropdown menut. In the Sound settings on Windows, my headphones are listed as a playback device, but are listed as disconnected and cannot be connected from that menu. Note: this is different from the bluetooth and other devices menu, which says that I AM connected.

My windows drivers are up to date, I have updated my headphones to the latest drivers as well. My headphones connect without issue to other devices (laptop and cell phone both). I feel as though I have taken all the basic troubleshooting steps and am not getting anywhere.

 

Headphones are not identified as the audio device when connected.

Hi Abdul,

Thank you for your interest in Windows 10!

I understand that your headphones are not identified as the audio device when connected. In order to troubleshoot the issue, I would suggest you to try the following methods and check if the issue persists.

Method 1:

Run the Playing audio troubleshooter.

a) Press the ‘Windows + W’ key on the keyboard.

b) Type Troubleshooter in the
Search box and then press Enter.

c) Select Troubleshooting. Click on
View All and select Playing audio.

d) Click Next and follow the on-screen instructions.

If the issue still persists, try the next method.

Method 2:

Set headphones as default audio device.

1. Right click on the volume icon and click on Playback Devices.

2. In the new windows click on the tab "Playback" and right click in the window and click onShow Disabled devices.

3. Now check if headphones are listed there and right click on it and choose enable.

4. Highlight that headphones and click on "Set as Default".

If the issue still exists, try the next method.

Method 3:

You may check the same issue with the new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

• Go to Settings.
• Choose Accounts and then select Other User Accounts towards the left.
• Select Add an Account.
• Enter a user name and hit Next.
• Click on Finish.
• Sign out from the current Account and Log into the new account.
• Check if issue persists.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

 

Bose Noise Cancelling Headphones 700 show up as Unspecified/non-audio device upon initial connection. Choppy distorted and intermittent audio

When connecting headphones to Windows 10 the first time, they are not added as an audio device and appear under Other Devices. Headphones do not appear as an option in the Sound control panel. Going into Control Panel\Hardware and Sound\Devices and Printers
and enabling all Bluetooth Services in the Properties of the Headphones in the Unspecified section makes them appear as an audio device.

Audio played through headphones (Chrome, Groove, iTunes) is choppy, intermittent, and distorted. There are popping or crackling sounds when audio is playing and when it isn't. Audio plays perfectly fine when connected to Pixel phone or Mac. No such issues on
those devices.

Steps take to resolve:

Set as default device

Disabled all background services

Rebooted / reset headphones

Cleared bluetooth device list from headphones

Removed headphones from bluetooth list of all devices

Unpaired and re-paired, only to PC

Restarted PC

Updated PC

Updated headphones

Ran Windows control panel troubleshooters





Is there any way to fix this problem?