Windows 10: My headset having audio output problems since windows update

I have been using a Turtle Beach headset which i plug into a Xbox one controller on my pc for months, but since an update on my pc the audio has become very static and impossible to hear anything.If i plug the headset straight into the pc it works fine I don't want to do this as the cable is too shortIs their something I can do to fix this?

:)

 

ok got to work from hdmi and speaker but can output go from headset and hdmi

Hi,



Thank you for writing to Microsoft community forum.



To have a better understanding of the issue, please help us with the following information:

1. Are you trying to output Audio via HDMI/headset or to a speaker/headset connect to your HDMI device?
   

Meanwhile, I would suggest you to update the audio driver and set HDMI Device
as default device.



Regards,

 

No Audio output after Windows update

Hi,



Thank you for writing to Microsoft Community Forums.

1. May I know the make and the model of the computer?
   
2. When you say "Microsoft windows update has blocked my audio output device from working" are you not able to get Audio from your computer
   
3. Which update was installed?
   

I suggest you to refer this article to Fix sound problems in Windows
10.



Thanks,

Suman.B

Microsoft Community – Moderator

 

Headset mike not recognized - can't open Audio Manager

You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.




Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.

• Settings > Apps > Click on the app and select 'Uninstall.'

2.) After that right click on Start menu (*Start) and select 'Device Manager'

• Under the 'View' tab, select 'Show hidden devices'
• Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
• I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so

• Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.