Windows 10: My headset won't record audio but sometimes it does

I record game videos on YouTube as a past time and when I started using the PC for games I thought it should work the same but for some reason my audio doesn't work. After messing around I got it to work and didn't touch the settings but after two more videos a couple of days later, the audio was gone on the games sounds went through. I have a windows 11 labtop but for some reason I can't make it record audio anymore. The headset works fine because I can use my PS4 recordings but not on the PC, I almost through my labtop because of the frustration

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio Recorder is not working

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

From what you have mentioned, I would suggest you to try these steps to see if it resolves the issue

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with recording. I would suggest you to run this troubleshooter to check if the issue is with your recording.

Refer these steps:

• Press Windows key +X, select
  Control panel
• Change the view by option on the top right to
  Large icons
• Click on troubleshooting and click on the
  view all option on the left panel
• Run the Recording Audio troubleshooter

I suggest you to install all the latest audio and Display drivers from the manufacturer web site and install.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Audio Recording Problem

Hello,

We suggest that you follow the steps below to troubleshoot concerns regarding audio:

• Press Windows key + X > Control Panel.
• Select the drop-down men beside View by: then choose
  Small icons.
• Go to Troubleshooting > Hardware and Sound >
  Recording Audio.

Give it a try and let us know if you need further assistance.