Windows 10: My HP cannot complete restarting

I tried restarting but it keep showing HP logo on and off without restarting

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

I want to follow the suggestion. But It is that before making a decision or action I usually analyze it or ask a little more, as long as it is something new for me
:/

Before Reset the Windows Update should I take into account the results of the Windows Update Troubleshooter ? The WUT of Windows itself does not correct the problem it finds. But the other WUT shows me (after the second attempt) as "corrected" and "completed".



What I do not understand is why the WUT tells me that one of the steps is to remove the updates and re-download them (red rectangle). But when I give in "apply this correction" does not eleminate the update(Should?)




Already in the final step in the report it tells me: that it is "corrected" in the first line. In the second it indicates "completed" and the text there says that one of the steps is to remove and re-download the update (is it supposed that WUT already did it or should I do it?)
And what is that appears in the green box. Should I download it, remove it?




Sorry if maybe I have not explained well before. I think it would be much easier if the OS language were in English because translating the texts of the images is a lot.

 

HP Envy Laptop Battery not charging after Windows 10 installation

Hi,

Thank you for posting on Microsoft Communities.

I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

• Press Windows Key + X.
• Click on Device Manager.
• Expand Batteries and right click on Batteries ACPI and click on Un-install.
• Restart the computer and check.

If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.