Windows 10: My HP DJ 4100e printer cannot print, though it is connected. Is it actually "expired"? Is...

My HP DJ 4100e printer cannot print, though it is connected. Is it actually "expired"?

:)

 

Problems printing on HP DJ 3630

Found this on another forum, And it worked like a charm with me.

This is an annoying work around .The drivers in the downloadable software need updating to the correct ones.

To get the printer to work I had to:

1.Go to 'Printers & Scanners'

2.Press 'Add Printer or Scanner'. Even though the deskjet 3630 showed up in the list i then clicked on
'The printer i want isn't listed'.

3.Select 'My printer is a little older.Help me find it.' The Deskjet 3630 showed up in the list .
I then pressed 'Windows update'. This downloaded a list of drivers. Find HP in the manufacturer list.

4.Go through them all until you find the right printer

5.Keep clicking next to install it.

6.I pressed 'Do not share this printer' on the next section.

I read this on another forum and it worked straight away.

 

Problems printing on HP DJ 3630

Product: HP DJ 3630
Operating System: Microsoft Windows 10 (64-Bit)

I have 2 laptops both Windows 10 64 Bit.
On one I have no issues and printing works flawlessly.
On the other I cannot print.
If I do a test print I get error message Test page failed to print would you like to view print troubleshooter for assistence ? The paraneter is incorrect as shown below.



If use HP Print and Scan Doctor 5.1 no errors are found and it seems like printing should work.
I find that I can print via HP Smart program so I presume problem is with Windows 10 which I cannot understand as on another Windows 10 laptop I have no issues.
Please can someone help.
Thank you.

 

Error while printing documents through HP printer

Hi Swarup,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while printing a document through the printer. For further clarity on the issue, please respond to the questions below.

1. What is the exact error you receive while printing?
   
2. Do you face the same issue while printing from any other application?
   
3. Is the PC connected to domain environment?
   

Meanwhile, I would suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Try fixing printer issues with the HP print and scan doctor. You can download and run HP print ad scan doctor from

HP website



Method 2:



Try running the Windows 10 troubleshooter and see if that helps. Refer the article

Fix printer connection and printing problems in Windows 10



Regards,

Prakhar Khare

Microsoft Community – Moderator