Windows 10: My HP EliteBook 840 G5 Camera just stopped working...

Discus and support My HP EliteBook 840 G5 Camera just stopped working... in Windows 10 Software and Apps to solve the problem; My camera has stopped working all of a sudden, I'm getting the following error message: [ATTACH] I have checked the Device Manager and the camera... Discussion in 'Windows 10 Software and Apps' started by Dustin1973, Apr 9, 2020.

  1. DUSTIN1973
    Dustin1973 Win User

    My HP EliteBook 840 G5 Camera just stopped working...


    My camera has stopped working all of a sudden, I'm getting the following error message:


    My HP EliteBook 840 G5 Camera just stopped working... c4f4a3bf-fc9f-4ef4-85cc-f604b8704bbe?upload=true.jpg


    I have checked the Device Manager and the camera is not showing up anywhere.

    What is the next step?

    :)
     
    Dustin1973, Apr 9, 2020
    #1
  2. ERIC F
    Eric F Win User

    How to disable trackpad for HP Elitebook 840 G5

    As the question states, I am simply trying to disable my touchpad on my HP laptop. So I think this is very specific for the HP Elitebook 840 G5 as I have tried the following generic methods to disable the trackpad:

    1. Under mouse settings, using the Synaptics tab. This tab does not exist for me. (Reference HP Notebooks with Synaptics TouchPad - How to Disable the "Double Tap to Enable or Disable TouchPad" Feature | HP® Customer Support)
    2. Disabling the Synaptics driver. I thought this would work for sure too but I tried to disable all of the mouse drivers available under Mice and other pointing devices (Device Manager) and the trackpad still works.
    3. Using third party software. I tried "touchpad-blocker" and even when enabled, the touchpad still works.
    4. Double tapping the top left corner (how do i disable a touchpad on an hp elitebook 850 laptop? - HP Support Community - 5480918) This does nothing for mine.

    I am open for other suggestions. I am really surprised that disabling the driver didn't work.
     
    Eric F, Apr 9, 2020
    #2
  3. GREGG
    gregg Win User
    How to disable trackpad for HP Elitebook 840 G5

    According to the drivers page it appears the Synaptics in your PC is for the fingerprint sensor. Either the touchpad isn't Synaptics-brand and/or the driver didn't install correctly. Try to install this driver then look in Mouse Settings or look for HP touchpad app in Start menu or Control Panel (under HW usually, otherwise change view to Large Icons)
    Driver - HP EliteBook 840 G5 Notebook PC | HP® Customer Support

    Alternatively you could check BIOS (usually F9 or F10) to see if you can disable it there. Sometimes there is also a Fn key dedicated to it. Here is another HP article on disabling their 'clickpad'. Don't ask me how they are different lol
    HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) | HP® Customer Support
     
    gregg, Apr 9, 2020
    #3
  4. BRINK
    Brink Win User

    My HP EliteBook 840 G5 Camera just stopped working...

    HP announces new EliteBook 800 Series and ZBooks powered by Windows 10


    Source: HP announces new EliteBook 800 Series and ZBooks for the modern workforce, powered by Windows 10 - Windows For Your Business
     
    Brink, Apr 9, 2020
    #4
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My HP EliteBook 840 G5 Camera just stopped working...

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