Windows 10: My HP Envy 13 laptop has started blue screening randomly but often

Product: Envy 13 Aq0003na Operating System: Microsoft Windows 10 (64-Bit) My laptop started bluescreening early December 2020. Random but oftern and getting more frequent to the point of being unusable. I have used HP assistent to check software and hardware. All good. I have update Windows to the latest patches. I have re-installed Windows, I have update to the latest BIOS of 7th December 2020. Nothing sorts the problem. Can anyone help. Error message on bluescreen is Critical Process Died V2 log collector file attached

:)

 

HP ENVY 13-aq0011ms needs a suitable PEN

Dear HP,

I am Shaik Maabu Subhani,

This is my Laptop Model " HP ENVY 13-aq0011ms "

I need a suitable PEn to write on my touch screen.

Kindly suggest me a PEN to suitable to my Laptop.

Regards,

Shaik Maabu Subhani.

 

My HP Envy 13 laptop has started blue screening randomly but often

Product: Envy 13 Aq0003na

Operating System: Microsoft Windows 10 (64-Bit)

My laptop started bluescreening early December 2020. Random but oftern and getting more frequent to the point of being unusable. I have used HP assistent to check software and hardware. All good. I have update Windows to the latest patches. I have re-installed Windows, I have update to the latest BIOS of 7th December 2020. Nothing sorts the problem. Can anyone help. Error message on bluescreen is Critical Process Died

V2 log collector file attached

 

HP Envy x360 with 1440p screen?

So I bought a refurb HP Envy x360 with the AMD FX 9800P and recently discovered I could set the screen resolution to 2560x1440 despite HP advertising this machine as only being capable of 1920x1080. Has anyone else bought one of these and found they could change the resolution to 1440P? I was thinking maybe since mine is a refurb that it was originally returned for some kind of screen issue and they replaced the screen with whatever they had lying around that day, which could well have been a screen meant for a Spectre, and not an Envy, since the Spectre does come with a 1440p screen. Would a mistake like this even be possible? It came in an Envy box and it says Envy everywhere on the laptop where it should say it. There is no external evidence that this might actually be a Spectre and not an Envy. So is this a fluke or all of these capable of displaying 1440p instead of being limited to 1080p as advertised?