Windows 10: My HP ENVY Laptop Touch Screen not functioning. its not in the list in HID Complaint Device...

Dear All,


My HP ENVY Laptop Touch Screen not functioning. its not in the list in HID Complaint Device category also.


I have failed to recover my Touch Screen function. HP Support team also failed to solve my this problem.


But two days ago, it was running well.


I Reset my Windows 10 Pro, but no result.


What should I do ?


Where to knock for help...??

:)

 

HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD


HP ENVY TouchSmart Sleekbook 4-1115dx More Support Options | HP® Customer Support

See if you can run through these troubleshooting steps:

HP PCs - Troubleshooting Touch Screen Issues (WindowsÂ*10, 8) | HP® Customer Support


Step 1: Confirm the computer has a touch screen
Step 2: Enable and reinstall the touch screen driver in Device Manager
Step 3: Configure the touch display
Step 4: Install Windows updates
Step 5: Perform a touch screen diagnostic test in HP Hardware Diagnostics
Step 6: Adjust the power management settings for your touch screen
Step 7: Perform a hard reset (notebook PCs) or full shutdown and restart (All-in-One PCs)
Step 8: Update the BIOS and graphics driver

 

My touch screen suddenly does not respond HP Envy All In One

I don't know why but the touchscreen on my HP Envy All in One quit working today and I can find no resources on line to help. The only one I have found says to go to :

• Expand the Human Interface Devices heading.
• 
  The touch screen device is labeled HID-compliant touch screen, or similar. Right-click the touch screen device.
  
• 
  If the option to enable the device is included in the menu, click Enable.
  

When doing so, there is no"HID-Compliant Touch Screen" option. I don't know if something has happened in the last day to remove it.

It worked yesterday. Any advise out there. The bloody computer is only a couple of months old.

 

Touch screen not working on Windows 10

I have an HP Envy and since the Windows 10 update my touchscreen is not working. The is no HID-Compliant touch screen. The options which I have are:

• HID-compliant consumer control device
• HID-compliant headset
• HID-compliant vendor-defined service
• HID-compliant Wireless Button Driver
• USB Input Device
• USB Input Device

I tried disabling and re-enabling HID-compliant consumer control device and HID-compliant vendor-defined service. Neither worked. Do you have any other suggestions?

Thanks.