Windows 10: My HP Envy was about 5 years old. It suddenly asked for a PIN when I signed in. I have...

I have a 5 year old HP Envy 360 that suddenly required a PIN to log on. I have never had a pin before. I had recently updated it to Windows 11. Now I am locked out altogether.

:)

 

HP Printer asking for WPS PIN

Hi Krishna,



Thank you for writing to Microsoft Community Forums.



I understand that you are asked for WPS PIN while setting up the printer. Let me help you with the details. However, we would like to know the version of Windows that you are using. To check type:
winver in the search bar on the Taskbar and hit
Enter.



Ideally, you will get a prompt for WPS PIN if the Wi-Fi direct option is enabled on the printer. As you do not want to connect the printer using Wi-Fi, I would suggest you to disable the Wi-Fi direct option. To do this, refer the steps mentioned below:

• If your printer has a touchscreen, touch the
  Wi-Fi Direct icon to view the status. If the status is on, touch the
  Settings icon to turn it off.
  
• If your printer has a 2-line LCD display, go to
  Network menu, select Wi-Fi Direct, and then select
  Wi-Fi Direct On/Off. Use the arrow buttons to turn it off.
  

Once you have done this, you will be able to setup the printer.



However, you can download the drivers for the printer from
HP ENVY 5000 All-in-One Printer series and install them. Check the Recommended section to download and install the drivers.



I would also suggest you to refer the article on
HP Printers - USB Printer Setup (Windows) to setup the printer using USB.




In case you wish to setup the printer wirelessly, you can refer the article on

An 'Enter WPS PIN' Message Displays During Printer Setup.



Let us know if you need any further assistance, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BSOD on HP Envy Windows 10 Happens overnight everynight

Not sure where you got that list but it does not match up to my computer. I have a HP Envy that is about a year and a half old. I have searched my computer for the first 4-5 items on the list and none have the dates you are showing. I will keep checking
all the files.

 

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