Windows 10: My HP laptop is BSODing every 3-4 hours

My HP Omen 15 is BSODing every few hours I did a system restore two weeks ago, but it is still the same. Event Viewer says: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 0xffffb4f968b810f0, 0x0000000000000002, 0xfffff807c183176a, 0x0000000000000002. Please help me regarding this issue. The generated mindump file is here: mindump file drive link . Please, someone help.

:)

 

Windows 10 Laptop stuck in update upto 3 hours then rollsback update

@zbook,

I am slightly confused by the results.
As suggested by you, I performed clean boot in Windows 10
In msconfig, chose Selective startup and unchecked "Load Startup items". Then under Services tab after hiding all Microsoft services, I disabled all services. Then in startup tab I disabled all startup tasks and restarted my Laptop. Once it booted I went to settings ->Windows update and clicked on "Check for updates" and then it gave a couple of updates like "2021-01 Windows update for Windows 10 v 1909" , "Update for removal of Adobe flash player.." and asked it to run the updates.
So it ran the updates and restarted again. And I see in the update history as shown in below screen shot that those 2 updates are applied with todays timestamp 5/22/21




However on the Windows update screen it still shows "You are NOT up to date. Your device is missing important security and quality fixes" as shown in below screenshot.
If I click on "Check for Updates" nothing comes up now and it keeps saying "You are NOT uptodate your device is missing important security and quality fixes" I tried restarting a few more times and it says the same thing.




Also if I click the Start->Power icon, there are only 2 Options as shown in below screenshot. "Update and shut down" and "Update and restart".




So can you please advise what this signifies and how do I proceed from here and what are the next steps because I am confused if it already applied all the updates or it is not able to apply the updates .
Appreciate your help.

Thanks

- - - Updated - - -

I am sorry, can you please clarify this which you have mentioned in your reply ?

(1) What do you want me to do with this link
setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

(2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

(3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

(4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

thanks

- - - Updated - - -

I am sorry, can you please clarify this which you have mentioned in your reply ?

(1) What do you want me to do with this link
setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

(2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

(3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

(4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

thanks

 

HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

HP ENVY TouchSmart Sleekbook 4-1115dx More Support Options | HP® Customer Support

See if you can run through these troubleshooting steps:

HP PCs - Troubleshooting Touch Screen Issues (WindowsÂ*10, 8) | HP® Customer Support


Step 1: Confirm the computer has a touch screen
Step 2: Enable and reinstall the touch screen driver in Device Manager
Step 3: Configure the touch display
Step 4: Install Windows updates
Step 5: Perform a touch screen diagnostic test in HP Hardware Diagnostics
Step 6: Adjust the power management settings for your touch screen
Step 7: Perform a hard reset (notebook PCs) or full shutdown and restart (All-in-One PCs)
Step 8: Update the BIOS and graphics driver

 

Surface Pro 4 Battery issues

If the laptop works without the battery than the charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install the latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions won't resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to the laptop.

4. When you log in to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If the battery still doesn't charge, you may need to replace your battery.