Windows 10: My HP Laptop is getting the BSOD post October update at least once in a day.

Team - My HP Laptop is getting the BSOD post October update at least once in a day. post restarting the system the windows works as expected. But this issue is happening every day. Please let me know the solution for the issue.


Windows version is 20H2 OS Build 19042.546

:)

 

HP Omen BSOD when disconnected from power

I recently bought a new laptop (HP Omen 15-ax280nd), which is awesome for everything except for one crippling issue: Whenever I disconnect the power brick (making it run on battery power) I get a BSOD within 5 minutes (the exact delay differs every time).

The BSOD error code is

I already tried the following:

• Run Windows Update (everything is up-to date)
  
• Enrol the device in the Windows Insider programme (preview and slow rings)
  
• Use HP support assistant to update drivers
  
• Reset drivers to original
  
• Uninstall drivers
  
• Disable Windows from powering down devices when on battery power
  
• BIOS is up-to date
  

The issue happened on two separate laptops (both an identical model), both directly after installing Windows, and after installing all my usual programs.

It happens both on Windows 10 Home x64 and Windows 10 Pro x64. Both versions in nl_NL and en_US.

I also already contacted HP about the issue, they helped me run a hardware diagnostic and remoted in to check some software settings, they also suggest that I return the laptop.

This issue does not occur in safe mode or on a Linux live CD.

The store has offered for me to get a refund or exchange it for another laptop, but I really like this one so would prefer to resolve this issue instead.

dump files

• First file, I get this whenever I unplug my laptop from the power adapter.
  
• Second file, My laptop apparently crashed in my bag on my way home.
  
• Thid file, I get this whenever I try to update the graphics driver, regardless of whether or not my laptop is plugged in.
  

 

How to stop an HP driver update

Greg, Thanks for the reply. Techwalla link: removed HP update step one; No startup program group step two;No HP listed step three.

HP Support: No support for my HP laptop driver, same from AMD manufacturer.

 

Laptop overclocking adventures

hey guys I'm trying to get clockgen to work on my laptop but can't get any of the plls to work, can you please post like exactly what steps I need to take to test each pll to see if it works? my specs are listed to the left
thanks!