Windows 10: My HP laptop will not connect to the internet. It is a Chrome0S. What do I need to do?

Discus and support My HP laptop will not connect to the internet. It is a Chrome0S. What do I need to do? in Windows 10 Gaming to solve the problem; I have tried to connect it with the WIFI which is my modem for the desk top. It will not connect! and it will not recognize the head set which is... Discussion in 'Windows 10 Gaming' started by Nancy Cole1, Jul 27, 2023.

  1. My HP laptop will not connect to the internet. It is a Chrome0S. What do I need to do?


    I have tried to connect it with the WIFI which is my modem for the desk top. It will not connect! and it will not recognize the head set which is bluetooth and blue tooth is on in the laptop. I have tried everything I can see. What about a router? And which should I get?

    :)
     
    Nancy Cole1, Jul 27, 2023
    #1

  2. HP 15-ay513tx laptop "Connected, No Internet" on hotspot..

    Hello,

    I own a Dell Latitude 5430 and an HP 15-ay513tx. I often have to use my mobile's wifi hotspot to access internet on the go.

    I notice that I am able to access the internet fine on the Dell laptop. However, the HP one is a peculiar case.

    The HP Case:

    So, on the HP, the internet works fine as long as I'm viewing my lecture videos (which happen to be MPEG-TS segmented videos with AES encryption).

    However, if I view even a 10 minute long video on youtube, this is what has been occuring since the last 2-3 months:
    1. 2-3 minutes into the youtube video, the network icon starts showing the yellow exclamation mark. If I click on it, then for my wifi network, it says "Connected, No Internet". And I can no longer access the internet on laptop unless I:
      1. disable the network adapter, and re-enable it;
      2. reset the network stack (requiring restart); or,
      3. restart the system.
    2. However, if at this very point in time, I am able to browse the internet on my mobile's browser just fine!

    So there are a couple of perplexing issues for me...
    1. the internet works fine on the mobile's browser, but not on the laptop's browser connected to that very mobile's wifi hotspot.
    2. Also, on the the laptop, internet works fine as long as I'm browsing regular pages (like while navigating to and typing this post) or when viewing the MPEG-TS lecture videos (which have never been less than 2 hours long). However, if I view a youtube video, I face this "Connected, No Internet" issue.

    I have tried the following couple of things to no avail:
    1. I tried assigning DNSs (such as Google DNS and 1.1.1.1) in the IPv4 and the IPv6 files of my network adapter properties. This didn't help.
    2. Turning off the hotspot, re-enabling it and then connecting the laptop back to it.
    3. Turning the hotspot as well as mobile data off, re-enabling both of them and then connecting the laptop back to it.
    4. Using another mobile's hotspot. Even on the other mobile's hotspot, I face the same issue.
    5. Disabling the wifi adapter from Device manager and then re-enabling it didn't solve the issue either.

    HP system specifications: https://support.hp.com/in-en/document/c05404795
    Dell system specifications: https://www.dell.com/downloads/globa...spec_sheet.pdf (the i5 variant)

    One of the suspects could be that one time, I had tried using the built-in Hyper-V Virtual Machine feature on my HP laptop. Since then, the number of network adapters has increased as per the following screenshot:

    My HP laptop will not connect to the internet.  It is a Chrome0S.  What do I need to do? 268227d1582648136t-hp-15-ay513tx-laptop-connected-no-internet-hotspot-capture.png


    Also, since then, even while using my wifi hotspot, I don't get the usual wifi icon in the system tray. Instead, I get an ethernet-like icon:

    My HP laptop will not connect to the internet.  It is a Chrome0S.  What do I need to do? 268228d1582648364t-hp-15-ay513tx-laptop-connected-no-internet-hotspot-untitled.png


    Both my laptops (the Dell one as well as the HP one) are running Windows 10 1607 (OS Build 14393.953).

    One of my constraints is that I cannot try updating my windows because of approaching exams.

    Any suggestions which can help me fix this issue without a windows update?

    - - - Updated - - -

    [Update:] I just noticed that all this while, I had ignored that actual Realtek Wifi adapter in the control panel... I had tried disabling and re-enabling the Hyper-V adapter.. *Busted

    So disabling and re-anabling the actual Realtek Wifi adapter does restore the wifi to normal. But it's a real hassle because video streams often aren't resuming when I reconnect to the mobile's hotspot. I have to reload the entire webpage and navigate to the timestamp to resume my videos.

    Any solution which can help me solve this hassle?
     
    Ten64BitUser, Jul 27, 2023
    #2
  3. HP Pavilion won't connect to internet

    Hi,

    To resolve your concern, we suggest that you run the internet troubleshooter, by following the steps below:

    • Type Troubleshooting in the search bar.
    • Once the window open, click View All,
      located on the left navigation pane.
    • Locate and select Internet Connection, and run the in build troubleshooter.

    Let us know how it goes.
     
    Michael Gall, Jul 27, 2023
    #3
  4. jcaswell Win User

    My HP laptop will not connect to the internet. It is a Chrome0S. What do I need to do?

    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

    I have tried the following:

    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

    So - any suggestions?
     
    jcaswell, Jul 27, 2023
    #4
Thema:

My HP laptop will not connect to the internet. It is a Chrome0S. What do I need to do?

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