Windows 10: My hp laptop will not load any model of print driver

Discus and support My hp laptop will not load any model of print driver in Windows 10 Software and Apps to solve the problem; my hp laptop will not load print drivers from Epson or HP printer. I cannot print wifi or usb direct. Is this a Windows 11 issue or HP laptop?... Discussion in 'Windows 10 Software and Apps' started by Repairing Alaska Office, Oct 31, 2024 at 12:27 AM.

  1. My hp laptop will not load any model of print driver


    my hp laptop will not load print drivers from Epson or HP printer. I cannot print wifi or usb direct. Is this a Windows 11 issue or HP laptop?

    :)
     
    Repairing Alaska Office, Oct 31, 2024 at 12:27 AM
    #1

  2. Windows 10 HP Officejet Pro 8620 Will not print


    Thank you for posting this. I tried all the listed steps and still not able to print EXCEPT when I ran the HP Print and Scan Doctor; at the conclusion of the scan, the app prompts me to print a test page from within the Scan Doctor and it is successful. I recall the 8620 being able to do this as well, however.
     
  3. Nikhar_K Win User
    HP DeskJet 2630 Printer wont print saying missing driver.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We appreciate your effort on this. We understand that when you try to print using your HP printer you get a message stating driver is missing, we will look into this for you.



    Ideally, when you connect a printer to the computer, you will need to install the driver to start using the printer. As you are facing issues while installing the drivers, I suggest you to refer the steps mentioned below:



    Method 1:



    I suggest you to refer the steps mentioned in the article
    Fix printer connection and printing problems in Windows 10
    and check if that helps in resolving the issue.



    Method 2: Running HP Print and Scan Doctor



    As you have already downloaded the HP Print and Scan Doctor, I suggest you to run it and follow the on-screen instructions. The HP Print and Scan Doctor will analyze and resolve the issues.



    You can also download drivers from HP website for
    HP DeskJet 2630 All-in-One Printer
    .



    Let us know the results, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
  4. rkasparek Win User

    My hp laptop will not load any model of print driver

    Windows 10 Pro 22H2 and hp deskjet 3700 series - issues with printing

    Okay so. I have a few guys in the field that use laptops and the portability of the hp Deskjet 3700 series is working well for them. The issue we have is that we found out on a few that the Deskjet is printing the Excel document smaller than desired. It adds extra space around the border and prints the entire page, (fit to one sheet) but it's small print. Here's what I've done so far:
    • Printed from a couple of different Desktop computers on the same "portable" printer. I plug in the USB connector, and Win10 finds the printer and identifies it correctly (evidently installs a basic Windows/hp driver) and it prints perfectly.
    • I have plugged the printer into 3 different laptops and tried it. They acted the same as the Desktops, identifying the correct printer, etc., but when I print the documents, they get stuck in the print queue. HP suggested that I use "HP Smart" to install the "proper driver". After installing the 'correct' printer driver using HP Smart, When I print, the document winds up being like 90% of the proper size... larger borders mean smaller fonts, and bordering on illegibility. The borders on the documents themselves are set to Custom at 0,0,0,0; and 'fit sheet on one page.' This layout works fine on most computers.
    These documents are for printing tickets in the field for our customers, and we'd like them to look the same. I have been chasing this issue now for 3 days, trying various things, updating Windows, resetting back to Windows 10, rebuilding users, etc. So, I basically have laptops that when I use the Windows-supplied drivers, documents are stuck in the queue. (yes I've tried stopping the spooler, deleting the jobs, restarting the spooler, restarting the print job and it keeps getting stuck like the spooler doesn't know what to do next... says printing but remains in that state literally for as long as you wait. When I use the hp-Smart app to install the "correct" drivers, it's almost like there are drivers "in series" that are adding default margins that add up to a large margin. Next step for me is to download the 'HP Print and Scan Doctor' but having used it before, I don't hold much hope. Any additional ideas would be welcome... maybe even how to bypass the print spooler and use the Windows-supplied driver by itself, without getting stuck in the queue
     
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My hp laptop will not load any model of print driver

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