Windows 10: My HP Office jet 6978 is only printing one color. Blue.

Discus and support My HP Office jet 6978 is only printing one color. Blue. in Windows 10 Software and Apps to solve the problem; I have run the print head cleaning function at least 4 times to no avail. All brand new cartridges. I haven't used the printer in a while because it... Discussion in 'Windows 10 Software and Apps' started by CapN-CrushR, Nov 9, 2023.

  1. CAPN-CRUSHR
    CapN-CrushR Win User

    My HP Office jet 6978 is only printing one color. Blue.


    I have run the print head cleaning function at least 4 times to no avail. All brand new cartridges. I haven't used the printer in a while because it was out of color ink. There is a bunch of ink on the right side under where the cartridges sit when not in use but I don't know how to clean it or even if it would help. Seems to be black when I dab it with paper towel.

    :)
     
    CapN-CrushR, Nov 9, 2023
    #1
  2. CAROL KIN
    Carol KIN Win User

    My HP printer, only 3 years old, office jet pro 6978 stopped printing if words are in black. but will print color. I changed black cartridge from HP twice, no help.

    My HP printer, only 3 years old, office jet pro 6978 stopped printing if words are in black. but will print color. I changed black cartridge from HP twice, no help.
     
    Carol KIN, Nov 9, 2023
    #2
  3. AUNTIEMIMS
    AuntieMims Win User
    Printing in Color from a Word document on HP Office Jet 3830

    My Word document contains a color picture, but it will only print in B&W on my HP Office Jet 3830 printer. The printer copies just fine in color; it just won't print color on a document sent from my HP Laptop. Cartridge is new and full.
     
    AuntieMims, Nov 9, 2023
    #3
  4. TAMRABRATTON
    TamraBratton Win User

    My HP Office jet 6978 is only printing one color. Blue.

    My HP Office Jet 3830

    I am printing in all black can someone let me know how to turn color back on. I have a HP Office Jet 3830
     
    TamraBratton, Nov 9, 2023
    #4
Thema:

My HP Office jet 6978 is only printing one color. Blue.

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