Windows 10: My HP P2014 printer's driver won't install

I have trouble when installing my printer's drivers. Whenever I try to install it downloaded from the official website, it stops after the pre-installing drivers part and completely closes. In the printers and devices, it is only listed as "USB printing device" in unspecified devices. I have tried everything: troubleshooting compatibility, extracting it beforehand, manually adding the printer, updating Windows, USB drivers, and nothing.

:)

 

I have windows 10 and my printer is HP OFFICEJET PRO 8610. My laptop says it is offline What do I do?

Hi Donna,

Thank you for posting in Microsoft Community.

• Have you installed all pending Windows and driver updates?
• Did you make any changes to your computer prior to this issue?

I suggest you to refer the link below and perform the troubleshooting steps suggested.

Archived - HP Support Community


Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Virtual Pdf Printer Driver Won't install and Fixes won't work

You might be able, if needed, to get the old version, here at oldapps web site (disclaimer: I do not vouch for this site... check any and downloads with your fav malware/antivirus apps): Old Version of PrimoPDF for Windows XP

PrimoPDF forums are down it seems... however, I found this at PCReview forums, quote from "Unable to Install "Software" Printers":

Same solution on MSDN thread, "cannot install printer driver in XP Embedded":

 

Windows 10 update won't install printer driver - Error 0x80240017

Recently I got a driver update for my HP printer delivered through the Windows 10 updater. It seems that the driver was successfully downloaded but cannot be properly installed, every time I try I'll get the following error:

The printer is actually a network printer. I checked the driver through the device manager and the newest driver is supposedly already installed. So I went ahead and uninstalled the printer (which is now a problem since I cannot simply add the printer again because I have no access to the network currently) to get rid of the update error, but the error still persists. Troubleshooting the updater also has no effect.

Now I wanted to check the registry entries (as was suggested here) for the printer in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print but the HP printer doesn't show up any more (maybe uninstalling was too early) and therefore I have no idea what registries I could delete without breaking anything.

Does anyone have an idea on how to proceed? Maybe even a complete different approach?

EDIT:

• the suggested approach in the comments to install the HP driver suite didn't work for me