Windows 10: My HP

Discus and support My HP in Windows 10 Software and Apps to solve the problem; I recently changed my HDD on my HP laptop windows 10 at a local store and when it got it changed it only had one resolution option which is terrible... Discussion in 'Windows 10 Software and Apps' started by 123goFV, Jan 18, 2022.

  1. 123GOFV
    123goFV Win User

    My HP


    I recently changed my HDD on my HP laptop windows 10 at a local store and when it got it changed it only had one resolution option which is terrible since I play GTA sa which needs 800×600×32 video mode before it used to have the display option but now it doesn't and if u try to run any app it will say app can't run on your PC for all apps I download

    :)
     
    123goFV, Jan 18, 2022
    #1
  2. DEEPIKA GOWDA
    Deepika Gowda Win User

    Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

    Hi Jerome,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

    • Do let us know the make and model of your computer?
    • Have you installed HP simple pass software on your computer?

    Try the below steps and check if it helps.

    Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

    Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

    Follow the steps to Access Recovery Manager:

    • Press Start button from the keyboard, type Recover Manager.
    • Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
      HP Recovery Manager opens.
    • Click Software program re-installation, Next , select
      HP SimplePass for the listing and then follow the on-screen instructions to reinstall application

    Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jan 18, 2022
    #2
  3. ARUL_D
    Arul_D Win User
    How to remove "HP Connected Remote" as a sign in account ?

    Hi Dave,

    Thank you for writing your query in Microsoft Community.


    • Is your computer connected to a domain network?
    HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

    • On the Windows 10 Start screen, type hp connected remote.
    • Click HP Connected Remote from the Apps search results.
    • Click Settings, and make sure Enable HP Connected Remote is turned On.

    Reply us back with the status of this issue. We will be glad to assist you.
     
    Arul_D, Jan 18, 2022
    #3
  4. RAVINATH P
    Ravinath P Win User

    My HP

    Windows 10 Hibernate issue with the HP laptop

    Hi,

    Sorry for the delay in response.

    We would suggest you to runt the Power troubleshooter and check.

    Try to run the troubleshooter and check.

    • Type Troubleshooting in the search box and hit
      Enter.
    • Select View all from the left pane and select Power.
    • Follow the on-screen troubleshooter and try the steps.
    We would also suggest you to update the firmware of the BIOS and install the chipset drivers and check.

    For steps related to updating firmware for the BIOS and chipset drivers, you may contact the HP.
     
    Ravinath P, Jan 18, 2022
    #4
Thema:

My HP