Windows 10: My HyperX headset works fine but my mic doesn't work anymore.

Hey, I've had this headset for almost a year now and it has been awesome except the fact that for some reason and for no reason my headset mic stopped working. I can hear with them fine but I can't speak with them. I have checked this thread out, where i had the EXACT same problem but it didn't help me. https://answers.microsoft.com/en-us/windows/forum/all/hyperx-cloud-ii-microphone-does-not-work-what-to/3d5d1eda-e794-4eb8-9255-84a90e2d2121As said in the thread I coped in here: "The microphone is set to 0dB and I can't move it to the right with the mouse. When I press Balance and want to move

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Headset Mic Not Working

I really need some help.

I have a Cloud Stinger HyperX headset.

So the Microphone was working fine for many months then a few weeks ago it just stopped.

It does not show up on my list of Recording Devices anymore.

The only Mic I have is the one built in the computer.

I have tried multiple solutions and nothing works. Any suggestions?

 

HyperX Cloud Stinger Mic Is Not Working

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

You try this options to fix the issue:

Fix #01: Check your connections

The first and the most simple cure to your problem is to check your connections. Many times the connection is loose or the microphone is not plugged in properly which leads to mic failure. Check and fix the loose or hanging microphone connected to your device
to solve the issue in no time.

Fix #02: Enable audio devices

Your HyperX Cloud Stinger mic may not be working because your audio devices are disbaled. You can enable them from audio settings on your device. Simply go to your audio settings and enable the mic and speakers from there. Make sure they are not muted or the
volume is not too low, which might make you think that the mic or speaker is not working.

Fix #03: Set HyperX Cloud Stinger mic as the default device

Maybe your HyperX Cloud Stinger mic is disabled or not set as the default device on your computer. You can easily re-enable it and set it as the default device as follows:

-Press Win+R key to bring up the Run dialog, then type “control” and press Enter.

-In Control Panel, select Large icons from the View by drop down menu in the top right corner.

-Click on Sound.

-Click the Recording tab, then right-click on any empty place inside the device list and select Show Disabled Devices.

-Right-click the Headset Microphone and select Enable. Then right-click it again and select Set as Default Device.

Fix #04: Update your headset driver

The mic on your HyperX Cloud Stinger headset won’t work if you are using wrong or outdated driver. So you should update the driver to see if that’s a problem for you. Follow these steps to do this:

-Open the Sound window following the first three steps from the above Fix #03.

-Go to the Playback tab, right-click on your headphones and select Properties.

-Click on the Properties button in the Controller Information section.

-Then click Change Settings.

-Click the Driver tab and select Update Driver.

-Let the Windows Search automatically for updated driver software.

Once you’ve updated the driver for your HyperX Cloud Stinger headset, restart your computer. Then check to see if the microphone is working.

Fix #05: Reset/reinstall Windows

If the issue persists, chances are your operating system has corrupted files or configurations that are preventing your headphone’s mic from working properly. You can reset or reinstall Windows to solve this problem. Remember to back up your computer first
to help avoid any data loss.

Once the Windows is reinstalled on your PC, reinstall your headset and see if it fixes the problem for you.

In case the mic on your HyperX Cloud Stinger headset still isn’t working, it’s probably a hardware issue.

Hope this information helps

Sincerely,

Louie

 

HyperX Cloud Stinger Mic not working

So let me explain this:

Before the Windows update, it was working fine. It's a simple HyperX Cloud Stinger and it worked fine for a long while before the Windows 10 update.

After the update it stopped working.

The headset itself is fairly new (about say 1 year or so maybe), it is wired and plugged in correctly, it has a Y connector and I made sure the Mic and headset are plugged in correctly. I've searched online for the answer and nothing has worked.

I've troubleshoot it, I've downloaded different drivers, I've done almost everything I could to get it to work.

Though now there's a bigger problem that has me concerned and wondering what had happened.

Whenever I go to the Sound > Recording tab I only see the other Mic that's automatically in my laptop (An Alienware), but no signs of my HyperX headset and mic.

Like I said the Headset itself is working just fine, playing sounds clearly no matter where I go (Discord, YouTube, etc.), but the mic itself is not working for some odd reason. Its even more odd that it just doesn't show.

What has gone wrong and what do I need to do to get it fixed? I don't know where the box for this is anymore and I can only give this out of what I found on the headphones itself and maybe something from there might help:

HX-HSCS-BK

3500108-001.A02LF

CLOUD STINGER