Windows 10: My HyperX NGENUITY app shows my keyboard colors, but they don’t apply to the keyboard....

My HyperX NGENUITY app shows my keyboard colors, but they don’t apply to the keyboard. Colors only change when I switch Windows themes. Can you help?"

:)

 

Keyboard charachters don´t match

How to correct keyboard charachters if language region does match correct keyboard but charachters still don´t.

 

HyperX Also Shows Off Alloy Elite RGB Mechanical Keyboard

HyperX gave the Alloy Elite mechanical gaming keyboard it launched last July, the RGB LED treatment, with the new HyperX Alloy Elite RGB. The keyboards retain the feature-set of the original Alloy Elite, but come with RGB LED-illuminated Cherry MX Red, MX Brown, or MX Blue switches. The RGB LED illumination, along with macros, is controlled via the new HyperX NGenuity software. Available from a little later this week, the new HyperX Alloy Elite RGB is priced at USD $169.99.

 

After installation of NGenuity keyboard software the media keys do not work anymore

I bought a new keyboard HyperX Alloy FPS RGB and my media keys don't work. But always one after the other. I connected the keyboard to my freshly installed Windows. On a USB port which sits directly on the motherboard. Everything works fine, even the media keys. I can do louder, quieter and so on. But as soon as I install the software for my keyboard the media keys don't work anymore. When I then stop and close the suite (latest version of HyperX NGenuity) which manages my keyboard, unplug my keyboard and reinsert it. Everything works again! If I start NGenuity again, the media keys are deactivated again as soon as the software is loaded.

What I have tried so far:

1. i don't have the Google Music extension in Google Chrome
   
2. human interface is active and set to automatic
   
3. i have the latest software from NGenuity as well as the drivers for my keyboard in the Device Manager
   
4. my Bios has no entry for the function of the FN key (Media keys with or without FN key)
   
5. i have completely reinstalled Windows 10, including deleting my data
   
6. keyboard reset to factory setting by FN + ESC until keyboard flashes
   

I have the feeling that windows is messing something with the drivers. I'm not so windows affine that I could locate the problem. I hope someone has an idea.