Windows 10: My internal web cam is on but showing a black picture. Nothing is blocking it

Discus and support My internal web cam is on but showing a black picture. Nothing is blocking it in Windows 10 Software and Apps to solve the problem; I've tried device manager. Windows updates. Numerous restarts. Including unplugging it and waiting.... Discussion in 'Windows 10 Software and Apps' started by kathryn defilippi, Aug 24, 2023.

  1. KATHRYN DEFILIPPI
    kathryn defilippi Win User

    My internal web cam is on but showing a black picture. Nothing is blocking it


    I've tried device manager. Windows updates. Numerous restarts. Including unplugging it and waiting.

    :)
     
    kathryn defilippi, Aug 24, 2023
    #1
  2. FITCH OFFICE PC
    Fitch Office PC Win User

    Dell Inspiron One 2330 Web Cam showing black screen, no functionality

    I've not used the web cam on my Dell All-in-One desktop for quite awhile but since I'm now working from home, I need the web cam to function. All I am seeing is a black screen and I've taken all the recommended steps to no avail. I believe this issue
    occurred after I upgraded to Windows 10 a couple years ago? Are there any suggestions on how to correct this issue?
     
    Fitch Office PC, Aug 24, 2023
    #2
  3. MD1970
    md1970 Win User
    Web Cam will not show

    Hi John,

    I've never tried to use my camera or video on my laptop until this Covid 19. It is a Samsung 750QUA with a internal web cam. I don't get any errors the light comes on letting you know the camera is on but no picture.
     
    md1970, Aug 24, 2023
    #3
  4. KRISHNA PRASOBH V
    Krishna Prasobh V Win User

    My internal web cam is on but showing a black picture. Nothing is blocking it

    Unable to use the external web cam.

    Hi,

    To assist you better, I would like to know the make and model of the computer and the web cam.

    This issue may arise due to compatibility issues.

    I suggest you to first disable the internal camera from the device manager and check if that helps to resolve the issue.


    • Right Click on Start menu and select
      Device Manager.

    • Expand the section beside "Imaging Devices".

    • Right-click on your webcam and choose
      Disable.
    Please check if you are able to use the external web cam after disabling the internal cam.

    Please do let us know the results. If you need further assistance, we will be glad to assist.

    Thank you.
     
    Krishna Prasobh V, Aug 24, 2023
    #4
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My internal web cam is on but showing a black picture. Nothing is blocking it

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