Windows 10: My Internet is working but no e-mails coming through?

Split from this thread. I am having the same problem but intermittently. My answer to the questions posed are:1. Mail in Windows 8.1 I appreciate this is no longer supported by Microsoft.2. My e-mail is @outlook.com3. The error appears in Settings/Accounts/Outlook and says "check settings". I believe that there are no settings required to retrieve these e-mails.The problem is intermittent in that, very occasionally, my e-mails are retrieved but for the majority of the time it doesn't work. The problem started about a week ago. Prior to that this software was working normally. Since the p

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My Internet is working but no e-mails coming through?

1. What email program are you using?

2. What comes after the @ in that email.

3. What is the error message?

 

Windows 10 - Error Ox85050041. Mail app not syncing e-mails and Windows update not working.

Hello Linda,

We understand now that your are facing issue with your e-mail syncing in Mail app and Windows update not working. Let's try the steps below and check if it works:

Step 1: Kindly follow the steps mentioned in the link below and check if it helps:

Resolve sync issues in Mail and Calendar apps in Windows 10

Step 2: Run Windows Update Troubleshooter

I suggest you to run the Windows Update Troubleshooter. Follow these steps to run Windows Update troubleshooter:

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Windows Update troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 3:

I suggest you to check if the services responsible for Windows update is running. Refer to these steps:

• Press Windows key +R, type “services.msc”
• Locate the BITS, Cryptographic, MSI Installer and the
  Windows Update Services and check if it is running.
• If not, right click on the service and click start to start the service.

Let us know the result. We will be happy to assist you further.

Thank you.

 

Rearranging the Order of E-Mail Accounts


I have six e-mail accounts established in my Windows 10 Mail. It appears the accounts are listed in the order they were created. However, I just had to add another e-mail account and it is at the bottom of the list. Is there any way to rearrange the list? In Windows 8.1 you could move the accounts up and down in the order that you wanted them listed. The procedure used in Windows 8.1 does not work in Windows 10.