Windows 10: My internet keeps turning off when I download huge files such as steam games

I've had this problem ever since I bought my new pc which is a prebuilt hp omen 30l with a network adapter Realtek RTL8822CE 802.11ac PCIe Adapter. Everytime, I download a game it would work fine for a few minutes then suddenly drop to essentially 0, forcing me to turn off my wifi from windows and turn it back on to regain the internet speed

:)

 

Can't Download games in Steam now either

Hi Perus,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

You may face this issue if some Steam file is corrupted or due to third party software conflict. Follow these methods and check if it helps:

Method 1: I would suggest you to uninstall and reinstall the Steam, if you have downloaded files and check if it helps:

To uninstall or change a program:

• Open Programs and Features by pressing
  Windows key + X, clicking Control Panel, clicking
  Programs, and then clicking Programs and Features.
  
• Select a program, and then click
  Uninstall. Some programs include the option to change or repair the program in addition to uninstalling it, but many simply offer the option to uninstall. To change a program, click
  Change or Repair. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  

Method 2: Run the launcher as administrator from the stream games folder.

a) Right click on Steam

b) On context menu, click “Run as Administrator”.

Method 3:

I would suggest you to download the latest graphics card drivers from the manufacturer website. You may also try installing the game in compatibility mode.
Follow these steps to install the game software in compatibility mode and check if that helps.

1. Right-click on the game setup file and click on
‘properties’

2. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Windows 10 Steam game crashes

Hi,

To assist you better, I would like to ask some questions:

• Does the issue occur only with Steam games or all games?
• Are you able to view videos?
• What is the make and model of your computer?

I suggest you to update the Graphic Card driver by following the steps provided below and check if it helps.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

Keep us posted on the status for further assistance.

 

Steam

Hi Sam,

There are several reasons why you are unable to play the game that you installed using the Steam Client. It is possible that the app is corrupted or the permission settings are not enabled on your PC. To resolve your concern, we suggest that you reset the
app.

This process can help restore corrupted game installation files. Here's how:

• Press the Windows key on your keyboard, and then click the Settings icon.
  
• Select System, and then select Apps & features.
  
• Find the game, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

You may visit this
link for the instructions on how to enable app permissions on your PC.

Make sure that you are using an administrator account to launch the app. If you are still experiencing the same issue, remove the
ClientRegistry.blob file by following the steps below:

• Close the Steam Client and go to the Steam root folder or C:\Program Files (x86)\Steam.
• Look for the ClientRegistry.blob file.
• Make a copy of the file and change it to a different file name. (for example, copy.ClientRegistry.blog)
• Delete the original file.
• Launch the Steam Client and run your game again.

If the issue persists, you may relocate the Steam Client by performing the steps below:

• Close the Steam Client app and go to the Steam installation folder.
• Browse for the installation files that you would like to move.
• Delete all of the files inside that folder except the SteamApps & Userdata and Steam.exe.
• You may cut and paste the whole Steam installation folder to a default storage location on your PC.
• Launch the app again and make sure to log in using your account.

After signing in, you'll need to change the default installation path for the games that you will install in the future. Here's how:

• Launch the Steam Client and go to the Settings
  menu.Select Steam Library Folders from the
  Downloads tab.
• You may create a new path by selecting Add Library Folder. All future installations will go directly to the newly created path.
• Right-click on the newly created path and make sure that it is set to default.

If you are still unable to play your games using the Steam Client, we recommend that you contact
Steam Support directly for additional solutions in fixing the app and its components.

Should you have any other queries, you can contact us anytime.