Windows 10: My Jabra 75t earphones are not recognized to Dolby Atmos

Hi,


I don't know if it is the better forum for my doubt, but I decided to try.


I have bought a Jabra 75t earphones and paired with my computer, a LENOVO YOGA C940, using the built-in Bluetooth.


It works fine, but it is not recognized on Dolby Atmos configuration and it is not good because I lose the equalization capabilities and other features.


The most strange part that is the same earphones are recognized as Dolby Atmos device by my smartphone, a HUAWEI P20 PRO, and works perfectly.


I believe that It could be a matter of driver, but I installed the Jabra Software on the computer and it didn't solve the issue.


Any idea?


Regards,




Emanuel




:)

 

Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.

 

Dolby Atmos

I checked this line:

5. Look for Dolby Atmos to make sure that it is properly installed.

and i have list with my two audio cards :

1. onboard - Realtek High Definition audio

and

2. dedicated Asus xonar DG audio device.

When selecting option 1. i have spatial sound dolby atmos option, but when selecting option 2, i have listed only "none" under spatial sound.

I can confirm that i had spatial sound on previous win10 build

For this part:

• From the Start menu, type in Device Manager, then Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.

i dont have dolby atmos under sound, video and game controllers

 

dolby atmos for headphones vs windows sonic

Thanks for your reply. as the pay of $15 is to windows store not publisher. The source you provided is programming parameters still not explain in detail difference windows sonic and dolby atom for headphone.

The dolby atom for earphone states it can turn any set of earphone into dolby atom experience, that means it convert existing audio source into dolby atom channels then output to earphones?

also, I searched all over the web cannot find any information from Microsoft about windows sonic and dolby atom for earphone.