Windows 10: My key wont work

I bought a copy of Windows 10 years ago. I bought it from the microsoft store. It came on a USB drive. I had to reinstall Windows 10. It will not activate with the key that came with the USB drive. I have tried both over the phone and online. It simply will not activate. Is there a way to fix this. It is only installed on one machine so that cant be the issue.

:)

 

Equals Key Wont Work

We suggest that you update the keyboard driver. You may follow the steps below:

• Press Windows logo + X key on the keyboard.
• Select Device Manager.
• Expand Keyboards.
• Click on the driver and click on Update Driver Software.
• Click on Next and follow the steps in the wizard that appears.

Keep us posted.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

my windos apps wont work

Hi,

Thank you for your reply.



I suggest you to follow the steps below and check if it helps.

Are you getting any error message? If yes, what is the error message?

I would suggest you to run the inbuilt windows app troubleshooter and check if it helps.

• Press Windows Key +X.
• Click Control Panel.
• Select Troubleshooting.
• On the left pane, click on View All.
• Click on Windows Store app to run the troubleshooter and follow the on-screen instructions.

If the issue persist, I suggest you to reset Windows Store cache abd check. Follow the steps:

• Press Windows Key+ R.
• Type wsreset.exe and hit
  Enter.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help