Windows 10: My keyboard abruptly stopped working. I can no longer use it. I can’t login to my computer,...

My computer keyboard suddenly stopped working, with the letter "i" appearing when I press the F1 key. The on-screen keyboard is also unresponsive, despite my attempts to enable it. Ease of Access indicates it's disabled, even after multiple presses. My keyboard is entirely non-functional. Please assist.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Keyboard not working and not able to login from login screen

Hi Mateo,

We're glad that you were able to login now on the computer. Since the keyboard is still not working, we would like to know the answers to the following questions:

• Are you using a laptop or a desktop?
• If you are using a standard keyboard (wired/wireless), have you checked if there are any lights from the keyboard that indicates that it is being detected?

In the meantime, we suggest running the hardware troubleshooter as it can fix possible issues that you are having. Kindly follow the steps below to perform it:

• Open Cortana, type in Troubleshoot and click it.
• Under Find and fix other problems, click on Keyboard.
  
  
• Click Run the troubleshooter and follow the on-screen instructions.
  
• See sample picture below.
  
  
  

We'll wait for your response.

 

Keyboard stops working after switching users...

Hi,

I have a very annoying issue that hast started to happen a few days ago. Basically when I switch users keyboard stops working.

Steps:

• Start PC
• Log in as user A - Keyboard works fine
• Switch User B - login screen is displayed and keypboard works to enter password
• User B descktop is displayed
  • Keyboard does not work
  • Mouse works
  • Strange behaviour - the system seems to act like the Enter key is stuck down (which it isn't). If I open word to a new document (using mouse) it just inserts new lines into the document... like I am holding the enter key down

I've tried a different keyboard and still the same issue.

Any ideas?