Windows 10: my keyboard and mouse aren’t being recognized on my pc after windows update. my pc...

my keyboard and mouse aren’t being recognized on my pc after windows update. my pc restarted and they just completely stopped working. the devices are fine. i cleared cmos. i tried auto repair, but it’s not like i can use my keyboard and mouse to navigate. i tried a different ssd with another windows install. nothing. most things light up when plugged in. my ethernet still works fine. same as my external hdd. i don’t know what to do. i’m lost.

:)

 

Keyboard and mouse not recognized after boot-up!

Greetings folks,

As of yesterday I have ran into the exact same problem as devnull...

... And I found a solution that worked for me.

This is where I got the information from:
Recent Windows 10 Update breaks USB Mouse and Keyboard on Dell 3040 - Page 2 - Windows 10 Support

Here is the step by step "guide" i used to fix the problem:

Step 1
Do the 3x power off thing to get to your system restore menu

Step 2
Get the command prompt going

Step 3
Type: Bcdedit /enum

Step 4
Find: osdevice
and see what drive it is set to. With me it was drive g: but it may be something different on your computer

Step 5
Type: Dism /Image:G:\ /Remove-Package /PackageNameackage_for_RollupFix~31bf3856ad364e35~amd64~~16299.248.1.17

Note that I used Image:G because my osdevice was set to that drive. Refer to step 4 to see what yours is.

Step 6
After this is finished, shut down your pc via the winre menu and start it up again.

Step 7
Pray to whatever diety you believe in that this fixed the issue like it did for me.

Additionally, I disabled windows update until they fixed the issue.

 

Pc not recognizing keyboard and mouse after windows update

Not sure what sub this should go in so I'm going to post here. I had an update and restart for windows and now it isn't recognizing the mouse or keyboard. The USB ports have power and my mouse's decorative lights are on but my keyboard won't light up, and no input on either is being recognized. I have tried different USB ports and a different keyboard and mouse in different ports and still no response. I already updated to 1903 earlier, this update came out in the past 24 hrs. Everything was working fine before the update. I am not stuck at the black screen, I am stuck at the windows wallpaper before the login page. Any help would be great.

 

Mouse and Keyboard is not recognized on Windows 10 PC

*Original Title: Ken

I have a desktop PC and I updated to the free version of windows 10 and since doing so my mouse scrolling has been very erratic. I've read some of the posts but nothing helps, the mouse and keyboard center does not recognize my USB mouse, no update available
for driver, can someone help.