Windows 10: My keyboard and mouse stopped working when I did a reinstall of windows 10, please help I...

Discus and support My keyboard and mouse stopped working when I did a reinstall of windows 10, please help I... in Windows 10 Installation and Upgrade to solve the problem; I reinstalled windows 10 and now I can't access anything because keyboard and mouse are not working. I need a way to get in to my computer without a... Discussion in 'Windows 10 Installation and Upgrade' started by kstevens713, Mar 11, 2023.

  1. My keyboard and mouse stopped working when I did a reinstall of windows 10, please help I...


    I reinstalled windows 10 and now I can't access anything because keyboard and mouse are not working. I need a way to get in to my computer without a keyboard or mouse!

    :)
     
    kstevens713, Mar 11, 2023
    #1

  2. Wired Keyboard and Mouse Stop Working - Windows 10

    Wired Keyboard and Mouse Stop Working - Windows 10
    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Mar 11, 2023
    #2
  3. Wired Keyboard and Mouse Stop Working - Windows 10

    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Mar 11, 2023
    #3
  4. DeepalM Win User

    My keyboard and mouse stopped working when I did a reinstall of windows 10, please help I...

    Windows 10 Keyboard and mouse suddenly stopped working.

    Windows 10 - Keyboard and mouse all of sudden stopped working.

    The same keyboard and mouse works on 2 other laptops.

    What I have tried so far to fix.

    • Tried a different wireless keyboard and mouse. - no luck.
    • Ran the Troubleshooter - Hardware and Devices - It 'applied a fix' and rebooted. - still no luck.
    • Uninstalled all the drivers under HID from device manager. - still no luck.
    • Uninstalled all the USB drivers. - still no luck.
    • Uninstalled the root hub. - still no luck.
    • Tried System Restore to the previous date before the last windows update today. - still no luck

    Only strange thing is after rebooting the same drivers that I deleted shows up on device manager

    Any suggestions?

    Windows 10 Enterprise - 1709 build 16299.248
     
    DeepalM, Mar 11, 2023
    #4
Thema:

My keyboard and mouse stopped working when I did a reinstall of windows 10, please help I...

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